Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Rodriguez-Alvarez

Hutto,TX

Summary

Driven and bilingual professional with a proven track record in property management and customer service, excelling in roles at Rock 35 and Under Armour. Expert in Fair Housing Regulations and adept at fostering strong client relationships through patience and empathy, significantly enhancing leasing and sales outcomes. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Housing rental market for properties.

Overview

1
1
year of professional experience

Work History

Part Time Leasing Agent

Rock 35
10.2023 - Current
  • Answer incoming phone calls an handle each call professionally.
  • Greets prospective residents professionally presents community and shows apartments suitable for prospect's needs while communicating benefits.
  • Completes guest card information from on all prospects.
  • Maintains daily property advertising.
  • Accurately and promptly completes all lease applications, assists with application verification, and notifies prospective residents of results.
  • Completes all lease paperwork.
  • Organizes and files appropriate reports, lass, and paperwork.

Retail Sales Associate

Ross Dress For Less
05.2023 - 10.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Hutto High School
Hutto, TX
05.2023

Skills

  • Fair Housing Regulations
  • Strong negotiation
  • Property management knowledge
  • Real Estate Laws
  • Lease Renewals
  • File Management
  • Customer Service
  • Patience and Empathy

Languages

Spanish
Native or Bilingual

Timeline

Part Time Leasing Agent

Rock 35
10.2023 - Current

Retail Sales Associate

Ross Dress For Less
05.2023 - 10.2023

High School Diploma -

Hutto High School

Similar Profiles

CREATE PROFILE
Karen Rodriguez-Alvarez