Fernanda Banchero

• Monitoring and dealing with NCR`s (nonconformity) and TQ`s (technical query), using NCM (Oracle software), in order to address the problem to the supplier and monitor it from beginning to end
• Responsible for the creation and analysis of quality and sourcing KPIs
• Creation and maintenance of dashboards in Excel and SmartSheet, demonstrating the performance of each supplier
• Support in the quality documentation collection process, monitoring the supplier's posting steps
• Support in audit routines and visits to suppliers sites
• Responsible for training suppliers on how to use the documentation posting platform, accessing engineering documents, quality and company procedures
• Assembling weekly and monthly metrics presentations, mapping procedures and improvement opportunities for both Quality and Sourcing teams
• Supporting suppliers from different countries by email, telephone, and in-person visits to the factory
• Conducting quality and performance presentations with support from the SQE responsible for that supplier
• Built an app utilizing PowerApps, Sharepoint, and Power Automate to monitor the workflow of CoPQ (Cost of Poor Quality) cases generated by suppliers, with the supervision of the responsible SQE
• Support with the onboarding of new employees and interns, assisting in requesting access and training

• Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment
• Improved children's language skills through engaging conversations and interactive language games
• Fostered positive relationships with host family members, creating a harmonious living situation for all involved
• Assisted in improving children's academic performance by providing tutoring and homework support
• Took the opportunity to do language and administration courses, such as:

Business English - Diablo Valley College (Bay Area California) / Jan 2020 - Mar 2020

Introduction to Business - Diablo Valley College (Bay Area California) / Apr 2020 - Mai 2020

Accent Reduction and Pronunciation (Washington DC) / Apr 2020

When starting at the company, responsibilities included:

• Assisting in the first purchasing process, generating orders according to the need and goal established by management and forwarding the order to the responsible sector so that it can be finalized
• Organizing monthly benefit sheets (food and transport vouchers, health and dental plan), confirming that all new employees are included in it and requesting the cancellation of benefits for employees who left the company. Forwarding the spreadsheet to the responsible sector and meeting the requested deadlines

After six months of contract, the company went through a division where the responsibilities became:

• Being in direct contact with suppliers, quoting, aligning deadlines and renewing contracts
• Placing orders into the system (Nasajon) for management approval
• Monitoring the order with the supplier so that delays or errors were avoided
• Receiving order notes and entering them into the system and verifying prices established with suppliers matched what was charged
• Updating the health and dental plan to include new employees or exclude dismissed employees.
• Updating the company's system responsible for food vouchers, adding new employees and excluding dismissed employees
• Making purchases of benefits such as food and transport vouchers
• Helping with office operations, providing customer and employee services