Fernanda Banuet
Summary
An AP Esthetician with a passion for enhancing clients' natural beauty and confidence through personalized skincare treatments. Skilled in providing a wide range of basic and advanced services to achieve optimal results tailored to individual skincare needs. Strong knowledge of advanced skincare ingredients and products, coupled with exceptional customer service and communication skills to ensure a professional and enjoyable experience for every client. Adapt at building long-lasting relationships and promoting a sense of well-being through expert skincare practices.
Overview
7
7
years of professional experience
Work History
Garage Clothing
Sales Assosciate
11.2024 - Current
- Provided exceptional customer service be assisting shoppers with styling, sizing, and product recommendations.
- Proceeded transactions efficiently
- Maintained store presentation by restocking merchandise, organizing displays, and ensuring a visually appealing sales floor.
- Met and exceeded sales targets through strong product knowledge and active customer engagement.
- Worked collaboratively with team member to create a positive and inclusive shopping environment.
Front Desk
Club Pilates
11.2023 - Current
- Utilize professional verbal and written communication skills while planning strategically with members and staff.
- Accurate and efficient acceptance, management, and documentation of payments.
- Monitor and respond to membership inquiries and customer feedback.
- Upheld business policies and procedures regarding sanitation, safety, and guest relations.
- Resolved member's concerns promptly and professionally, ensuring customer satisfaction.
FOH Supervisor
Tocaya
02.2022 - 10.2023
- Greeting and accommodating guests, building positive experience from first interaction.
- Managed multiple tables simultaneously, prioritizing tasks to ensure timely service.
- Assisting with training of new staff members.
- Memorized menu to help diners make informed meal choices.
- Accurately processed payments and completed register transactions.
- Performed opening and closing duties such as setting up registers and the line.
Manager
Everbowl
06.2018 - 10.2021
- Provided excellent customer service by attending customer's needs.
- Responsible for creating employee schedules in addition to training new hires.
- Completed and maintained inventory checklists for product managing.
- Involved in weekly corporate meetings on zoom.
- Responsible for scheduling, maintaining, ordering produce/supplies.
- Maintained cleanliness for customer satisfaction.
Education
Advanced Esthetics License -
SAVANT Aesthetics Institute
Minneapolis, MN09-2024
Basic Esthetics License -
SAVANT Aesthetics Institute
Minneapolis, MN04-2024
High School Diploma -
Chaparral High School
Scottsdale, AZ05-2021
Skills
- Great communication skills towards customers and employees
- Organized
- Detail-oriented
- Ambitious
- Active listener
- Leadership experience
- POS system
Languages
English
Advanced (C1)
Spanish
Intermediate (B1)
Timeline
Garage Clothing
Sales Assosciate
11.2024 - Current
Front Desk
Club Pilates
11.2023 - Current
FOH Supervisor
Tocaya
02.2022 - 10.2023
Manager
Everbowl
06.2018 - 10.2021
Advanced Esthetics License -
SAVANT Aesthetics Institute
Basic Esthetics License -
SAVANT Aesthetics Institute
High School Diploma -
Chaparral High School
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