Fernanda Baum
Everett,MA
Summary
Experienced professional in the financial industry with a strong background in customer service and sales. Proficient in logistics software, actively seeking opportunities to expand skill set and contribute to team dynamics. Dedication lies in delivering exceptional customer service and building strong client relationships through proficient implementation of risk management strategies and identification of opportunities.
Overview
2
2
years of professional experience
Work History
Automated Logistical Specialist (92A)
Army National Guard
10.2023 - Current
- Organized work orders for routine vehicle and equipment maintenance.
- Conducted regular inventory checks to ensure equipment accountability.
Relationship Banker
Bank Of America
09.2022 - Current
- Performed cash transactions;
- Guided customers on conducting transactions via digital banking and self-service tools.
- Managed all aspects of initiating and sustaining accounts.
Education
Master of Science - Psychology
UNISINOS
09.2022
Summer Business Program - Project Management
SUNY College At New Paltz
New Paltz, NY07.2019
Bachelor of Science - Psychology
URI
01.2019
Skills
- Customer Service and Sales
- Regulatory Compliance and Risk Mitigation
- Equipment Maintenance and Inventory Management
- Experience with logistics software
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Automated Logistical Specialist (92A)
Army National Guard
10.2023 - Current
Relationship Banker
Bank Of America
09.2022 - Current
Bachelor of Science - Psychology
URI
Master of Science - Psychology
UNISINOS
Summer Business Program - Project Management
SUNY College At New Paltz
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