Fernanda Carrillo
Provo
Summary
Motivated Small Business Owner with proven record of success managing daily operations of business. Versed in monitoring day-to-day operations, reviewing sales reports and communication with clientele.
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
Work History
Small Business Owner
The Pioneer Wagons
Provo
02.2025 - Current
- Managed daily operations of a small business focused on custom wagons.
- Developed marketing strategies to enhance brand visibility and attract customers.
- Handled customer inquiries and provided tailored solutions for their needs.
- Coordinated with suppliers to secure materials for production processes.
- Implemented efficient workflow processes to streamline production activities.
- Maintained financial records and managed budgeting for daily expenses.
- Oversaw daily operations of small business including customer service and financial management.
Marketing Assistant
R-Klean
Provo
01.2025 - 11.2025
- Assisted in developing marketing materials for promotional campaigns.
- Coordinated social media posts across various platforms.
- Supported market research initiatives by gathering competitor information.
- Made calls to clients
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Fernanda Carrillo
Provo, UT03-2026
Skills
- Customer relationship management
- Financial management
- Social media marketing
- Effective communication
- Problem solving
- Planning and execution
- Business management and development
- Business operations leadership
- Vision implementation
- Marketing strategy
- Problem resolution
- Customer service aptitude
- Customer service and engagement
- Customer service in spanish
Languages
Spanish
Native/ Bilingual
English
Full Professional
Affiliations
- Volunteer at Thanksgiving point
- Dog sitter
- Writer
- Gym goer
- Animal lover
- People lover
- Art
References
References available upon request.
About me
- I love people, and understand the importance of good customer service and communication. I’ve learned to communicate well online and in person thanks to different volunteer works that I’ve done. I adapt easily, and am a fast learner. Always up to learn more!
Timeline
Small Business Owner
The Pioneer Wagons
02.2025 - Current
Marketing Assistant
R-Klean
01.2025 - 11.2025
Fernanda Carrillo