Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fernanda Cervantes

Kill Devil Hills,NC

Summary

Energetic and reliable food runner, busser and expo with high attention to detail and strong command of food preparation safety. Frequently commended for reliability and initiative. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Dune Street
Kill Devil Hills, NC
10.2023 - 11.2023
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers and escorted them to their tables.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Managed reservations, waitlists, and special requests for large parties.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Food Runner

Captain George’s Seafood Restaurant
Kill Devil Hills, NC
09.2022 - 03.2023
  • Delivered food to guests in a timely manner while following safety protocols.
  • Organized food orders and ensured accuracy of items served to customers.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Memorized dining room floor plans and understood seat number system.
  • Assisted servers to optimize guest dining experience.
  • Checked all dishes before delivering them to ensure quality standards were met.

Food Expeditor

Lifesaving Station Restaurant
Kill Devil Hills, NC
07.2022 - 09.2022
  • Verified accuracy of order tickets prior to delivering food items to tables.
  • Assisted in maintaining a clean and organized work area throughout each shift.
  • Communicated with wait staff and kitchen personnel regarding customer orders, menu modifications, and special requests.
  • Maintained knowledge of menu items and specials in order to answer questions from guests or servers.
  • Managed multiple orders simultaneously while adhering to strict timelines for delivery.
  • Plated dishes according to established presentation standards before sending them out.

Education

Some College (No Degree) - General Education

College of The Albemarle
Elizabeth City, NC
12-2024

Skills

  • Needs Assessment
  • Safety Oversight
  • Training and Mentoring
  • Conflict Resolution
  • Food Services Management
  • Employee Motivation
  • Customer Service
  • Hygiene Standards
  • Hospitality
  • Problem Resolution
  • Task Delegation

Languages

English
Full Professional
Spanish
Full Professional
Portuguese
Native/ Bilingual

Timeline

Restaurant Hostess

Dune Street
10.2023 - 11.2023

Food Runner

Captain George’s Seafood Restaurant
09.2022 - 03.2023

Food Expeditor

Lifesaving Station Restaurant
07.2022 - 09.2022

Some College (No Degree) - General Education

College of The Albemarle

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Fernanda Cervantes