Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Stone

Traverse City

Summary


Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

19
19
years of professional experience

Work History

Restaurant Hostess

Boones Long Lake Inn
08.2024 - Current
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Answered customer questions about hours, seating, and menu information.

Registered Nurse

Northern Lakes Community Mental Health Association
02.2024 - Current


  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Evaluated patient histories, complaints, and current symptoms.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Team member of the Assertive Community Treatment Team, Psychiatric Services, and Crisis Teams.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.

Registered Nurse

Advanced Correctional Healthcare Inc.
07.2023 - 10.2024
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Medication administration, triage, interdisciplinary communication and collaboration with law enforcement.

Registered Nurse

Ringside MDs
04.2023 - 10.2024
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Started IVs, administered weight loss medications, various injections, and urgent care.

Registered Nurse

Munson Medical Center
06.2006 - 02.2024
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Monitored patient reactions after administering medications and IV therapies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.

Registered Nurse

Cross Country Staffing/Krucial Staffing
03.2019 - 12.2021
  • Administered medications and treatment to patients and monitored responses.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.

Education

Nursing

Ferris State University
Big Rapids, MI

Associate of Science - Nursing

Northwestern Michigan College
Traverse City

Skills

  • Chart updating
  • Medical assessment
  • Lab result interpretation
  • Precepting
  • Culturally-sensitive care
  • IV management
  • Discharge coordination
  • Emergency response
  • High level of autonomy
  • Patient assessment
  • Compassion and empathy
  • Direct and indirect patient care

Timeline

Restaurant Hostess

Boones Long Lake Inn
08.2024 - Current

Registered Nurse

Northern Lakes Community Mental Health Association
02.2024 - Current

Registered Nurse

Advanced Correctional Healthcare Inc.
07.2023 - 10.2024

Registered Nurse

Ringside MDs
04.2023 - 10.2024

Registered Nurse

Cross Country Staffing/Krucial Staffing
03.2019 - 12.2021

Registered Nurse

Munson Medical Center
06.2006 - 02.2024

Nursing

Ferris State University

Associate of Science - Nursing

Northwestern Michigan College

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