Fernanda Cueva
Mission,TX
Overview
2
2
years of professional experience
1
1
Certification
Work History
Social Media Manager
Doroteo Cantina And Patio
01.2022 - Current
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Manager
Rossina Fine Treats
08.2021 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Hostess
Sweet Boulevard
03.2022 - 08.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
The University of Texas Rio Grande Valley
Edinburg, TX05.2027
High School Diploma -
Sharyland High School
Mission, TX05.2023
Skills
- Customer Service
- People Management Skills
- Inventory Management
- Team Leadership
- Strategic Planning
- Problem-Solving
- Organization Skills
Certification
- Texas Food Handler Course
- Texas Food Manager Certification
- 10-hour General Industry Safety & Health: OSHYA Certification
- Texas State Floral Association
- Adobe Certified Associate Visual Communication
- TABC Certification (Texas Alcoholic Beverage Commission)
Additional Information
Community Service
2023 Legislative Luncheon Honoring the Women Members of the 88th Texas Legislature. Austin, Texas. February 2023
- Catered sponsored pastries with my "Rossina Fine Treats" team
Spirit of the Border McAllen Chamber of Commerce. McAllen, Texas. September 2023
- Catered sponsored food and beverages
Casa Hogar San Francisco. 2023-2024
- Recollect donations for orphanages in Reynosa, Mexico
- Participated in a fundraiser event in McAllen, Texas. December 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
Sweet Boulevard
03.2022 - 08.2022
Social Media Manager
Doroteo Cantina And Patio
01.2022 - Current
Manager
Rossina Fine Treats
08.2021 - Current
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
The University of Texas Rio Grande Valley
High School Diploma -
Sharyland High School
- Texas Food Handler Course
- Texas Food Manager Certification
- 10-hour General Industry Safety & Health: OSHYA Certification
- Texas State Floral Association
- Adobe Certified Associate Visual Communication
- TABC Certification (Texas Alcoholic Beverage Commission)