Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Fernanda Cueva

Mission,TX

Overview

2
2
years of professional experience
1
1
Certification

Work History

Social Media Manager

Doroteo Cantina And Patio
01.2022 - Current
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Boosted engagement rates with the creation of compelling and visually appealing content.

Manager

Rossina Fine Treats
08.2021 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.

Hostess

Sweet Boulevard
03.2022 - 08.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Education

Bachelor of Arts - Public Relations, Advertising, And Applied Communication

The University of Texas Rio Grande Valley
Edinburg, TX
05.2027

High School Diploma -

Sharyland High School
Mission, TX
05.2023

Skills

  • Customer Service
  • People Management Skills
  • Inventory Management
  • Team Leadership
  • Strategic Planning
  • Problem-Solving
  • Organization Skills

Certification

  • Texas Food Handler Course
  • Texas Food Manager Certification
  • 10-hour General Industry Safety & Health: OSHYA Certification
  • Texas State Floral Association
  • Adobe Certified Associate Visual Communication
  • TABC Certification (Texas Alcoholic Beverage Commission)

Additional Information

Community Service


2023 Legislative Luncheon Honoring the Women Members of the 88th Texas Legislature. Austin, Texas. February 2023

  • Catered sponsored pastries with my "Rossina Fine Treats" team

Spirit of the Border McAllen Chamber of Commerce. McAllen, Texas. September 2023

  • Catered sponsored food and beverages

Casa Hogar San Francisco. 2023-2024

  • Recollect donations for orphanages in Reynosa, Mexico
  • Participated in a fundraiser event in McAllen, Texas. December 2023

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Hostess

Sweet Boulevard
03.2022 - 08.2022

Social Media Manager

Doroteo Cantina And Patio
01.2022 - Current

Manager

Rossina Fine Treats
08.2021 - Current

Bachelor of Arts - Public Relations, Advertising, And Applied Communication

The University of Texas Rio Grande Valley

High School Diploma -

Sharyland High School
  • Texas Food Handler Course
  • Texas Food Manager Certification
  • 10-hour General Industry Safety & Health: OSHYA Certification
  • Texas State Floral Association
  • Adobe Certified Associate Visual Communication
  • TABC Certification (Texas Alcoholic Beverage Commission)

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Fernanda Cueva