Fernanda Espino
El Paso
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
G-Squad
TopGolf
04.2023 - 03.2024
- Maintained property and equipment inventory and crew assignments.
- Managed reservations over phone, in person, and via computer for guests and provided confirmation information.
- Reservations and check-ins
- Greeted customers and provided outstanding customer service.
- Cultivated warm relationships with regular customers.
- Operated cash register and processed payments from customers.
Barista
Dutch Bros
10.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Efficiently take orders and make sure carry conversations with the guest
- Created wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Efficiently switch positions several times during a shift
Team Member
Urban Air Trampoline And Adventure Park
01.2020 - 03.2020
- Developed strong cooperative relationships with coworkers and managers.
- Provided guidance to the guest inquiring the difference between the park packages, prices, and memberships.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor Of Health Science - Rehabilitation Science
The University of Texas At El Paso
El Paso, TX05.2025
High School Diploma -
Franklin High School
El Paso, TX06.2021
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
G-Squad
TopGolf
04.2023 - 03.2024
Barista
Dutch Bros
10.2021 - Current
Team Member
Urban Air Trampoline And Adventure Park
01.2020 - 03.2020
Bachelor Of Health Science - Rehabilitation Science
The University of Texas At El Paso
High School Diploma -
Franklin High School
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