Fernanda Flores Rodriguez
Canutillo
Summary
Well-versed in organizing patient records, replenishing supplies and handling multi-line phone systems in high-volume medical departments. Transcribes and transmits orders, scans and stores records and coordinates different forms. Technically advanced and highly organized with skills in managing files and documenting new information.
Overview
10
10
years of professional experience
Work History
Unit Clerk
El Paso Psychiatric Center
12.2021 - Current
- Bookkeeping (compiling and tabulating data)
- Inventory control
- Maintaining supplies for the unit
- Accountable for making purchases with state credit card
- Purchasing. Work also involves
- Reviews documents for accuracy
- Completes paperwork for charts and/or records for current patients daily on the unit
- Distribute and file documents on the unit such as lab slips/results
- Answering the telephone and directing calls
- Obtaining needed approvals for patient consults or purchases
- Utilizes therapeutic communication when interacting with patients
Psychiatric Nursing Assistant
El Paso Psychiatric Center
12.2019 - 12.2021
- Provided patient care under the clinical supervision of a Registered Nurse.
- Provided emergency, health, and personal care services to patients
- Interacted with patients therapeutically
- Transportation and escort of patients both on and off grounds
- Observed, reported, and documented patient conditions and behaviors
- Participated in shift reports and recovery team meetings
- Performed delegated nursing duties commensurate with competency.
- Provided guidance and oversaw the assigned tasks of co-workers
- Worked under general supervision with moderate latitude for the use of initiative and independent judgment.
- Adjusted to meet the needs of the hospital.
Universal Orlando Resort
02.2016 - 11.2018
- Assist guest inquiries and complaints
- Greets and informs guest about products, promotions, and/or events happening in the park
- Attends to guest purchases, orders, and returns
- Remains up-to-date on product and location knowledge following the company's standards
- Assists with store maintenance
- Recommends and helps locate or obtain merchandise
- Assists with new team member training by coaching as needed.
Popcorn Extravaganza
08.2015 - 01.2016
- Welcomed guests
- Answered telephone calls regarding orders or questions on product
- Cash handling accuracy
- Credit card transactions
- Maintained clean displays and store appearance
- Reviewed inventory and distribution among stores
- Packaged product
- Closing and opening responsibility
Education
High School Diploma -
Ysleta High School
El Paso, TXSkills
- Comprehending new concepts quickly and efficiently
- Communicates effectively
- Organized
- Detail-oriented
- Punctual
- Medical documentation
- Patient record keeping
- Inventory management
- Therapeutic communication
- Healthcare compliance
- Team collaboration
- Emergency response
- Time management
- Attention to detail
- Problem solving
- Customer service
- Correspondence writing
- Patient scheduling
- Documentation skills
- Electronic charting
- Healthcare software
- Arranging transportation
- Scheduling labs
- Documenting vital signs
- Retrieving medical records
- Records scanning
- Faxing orders
- Supply restocking
- Replenishing inventory
- Document management
- Medical forms
- Transcribing orders
- Multi-line phone system
- HIPAA compliance
- Telephone etiquette
- Time management abilities
- Cash handling
- Clerical support
- Clerical skills
- Calendar and appointment management
- Organization and time management
- Computer proficiency
Timeline
Unit Clerk
El Paso Psychiatric Center
12.2021 - Current
Psychiatric Nursing Assistant
El Paso Psychiatric Center
12.2019 - 12.2021
Universal Orlando Resort
02.2016 - 11.2018
Popcorn Extravaganza
08.2015 - 01.2016
High School Diploma -
Ysleta High School