Fernanda Gonzalez Sanchez
Bell Gardens,CA
Summary
Worked with teachers and students to promote a safe, encouraging environment to develop social/emotional skills at school. Flexible with scheduling when needed, and worked with others to find out how to best help students. Keep notes of daily student progress and work with supervisors to see what can be done to best help students.
Overview
11
11
years of professional experience
Work History
Behavior Intervention Implementation
Citizens Of The World Charter School - Silver Lake / Echo Park
08.2023 - Current
- Provided support to students.
- Monitored student performance to evaluate effectiveness of instructional strategies.
- Met with teachers to establish goals for students in intervention program.
- Created work to keep students engaged and on track with learning goals.
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
- Excellent communication skills, both verbal and written.
Behavior Intervention Implementation
Citizens Of The World Charter School Mar Vista - Official
04.2021 - 06.2023
- Provided support to students in the classroom.
- Provided support to the teachers to better help them in their lessons.
- Collaborated with other BIIs to find best methods to help students.
- Implemented behavior modification techniques to improve student social and academic performance.
- Took notes daily to keep track of student progress.
Retail Sales Associate
Hennes & Mauritz
01.2019 - 03.2021
- Answered questions about store policies and addressed customer concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained clean sales floor and straightened and faced merchandise.
Retail Sales Associate
Hennes & Mauritz
06.2013 - 12.2018
- Prioritized helping customers over completing other routine tasks in store.
- Maintained clean sales floor and straightened and faced merchandise.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
No Degree -
Santa Monica College
Santa Monica, CA08.2026
Skills
- Documentation
- Positive Behavior Support
- Collaborative Teamwork
- Teacher Support
- Dependable and Responsible
Languages
Spanish
Limited Working
Timeline
Behavior Intervention Implementation
Citizens Of The World Charter School - Silver Lake / Echo Park
08.2023 - Current
Behavior Intervention Implementation
Citizens Of The World Charter School Mar Vista - Official
04.2021 - 06.2023
Retail Sales Associate
Hennes & Mauritz
01.2019 - 03.2021
Retail Sales Associate
Hennes & Mauritz
06.2013 - 12.2018
No Degree -
Santa Monica College
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