Results-driven data business professional with expertise in analyzing complex data to drive strategic initiatives. Recognized for improving operational efficiency and supporting decision-making processes through detailed analysis, ensuring accuracy and compliance in documentation. Proven ability to streamline operations, enhance data integrity, and collaborate effectively to achieve results. Skilled in data modeling and process improvement.
Overview
20
20
years of professional experience
Work History
Coverage Verifier Business Analyst II
VERISK ANALITICS
01.2021 - Current
Conducting in-depth analysis of business process, identifying inefficiencies and opportunities for optimization through data analysis.
Effectively communicates analysis findings internally and externally, making recommendations to senior leadership, ensuring alignment with business objectives
Guides and mentors 5 analysts, sharing expertise and best practices of analytical skills
Deep understanding of business operation of Coverage Verifier requirements
Elicit detailed business requirements from stakeholders across different departments, translating complex needs into clear and actionable specifications
Track key performance indicators to measure the impact of implemented solutions and identify areas for further improvement
Experience in leading projects from initiation to completion, managing timelines, and allocating resources
Familiarity with relevant business intelligent tools, and programming languages
Excellent written and verbal communication to effectively convey complex technical concepts to both technical and non-technical stakeholders
Several years of experience as a business analyst, with demonstrated track record of successfully delivering impactful business solutions.
Business Computer Programmer/Data Analyst
COMPENSATION RATING & INSPECTION BUREAU
01.2006 - 01.2020
Responsible for the daily monitoring of Workers Compensation policy processing for over 100 insurance carriers and carrier testing of electronic submissions.
Communicate with the insurance carriers regarding submissions and necessary corrections if needed.
Maintained adequate documentation of all carrier testing results
Testing of electronic worker's compensation policy data submitted by New Jersey insurance carriers to determine if the electronic submission meets all of the rules and regulations for worker's compensation filings in the State of New Jersey
Debugged and check compatibility of the reported data with company requirements
Identify items that are not in compliance and document and communicate these issues to the respective carriers for corrections
Once all corrections have been made and test files are received that meet Bureau requirements, communicate with carrier and the appropriate Bureau staff what carriers are ready to submit electronic policies and discontinue the submission of hard copy policies
Interacted with insurance companies (carriers) to provide technical support by teaching software operations and resolving their inquiries
Studied company objectives and communicated them to the carriers resulting in better data reporting
Prepared of flow charts and organized schemas for carriers to easily comprehend and report data
Education
Bachelor Degree in Arts and Science - Web Design
Felician College
Lodi, NJ
05.2006
Skills
Fluent in both Spanish and Portuguese
Proficient in C#, C, and SharePoint
Web services development with HTTP, Perl, and XML
Proficient in developing interactive websites
SQL proficiency
Proficient in Adobe Premiere
Effective communication and technical proficiency
Yellow Belt in Lean Six Sigma
Effective team player
Consistent precision in tasks
Critical thinking skills
Service excellence
Strong attention to detail
Accomplishments
Customer Interface - Worked in close collaboration with customer, providing accurate timely resolution.
Staff Training - Trained team in Krakow - Poland on Receipt and Acceptance
Promoted to Senior Business Analyst.
Passed 2 IDMA exams.
Currently working on obtaining Lean Six Sigma Green Belt certification.
Process Improvement - Implemented measures in reducing the manual intervention in file processing.