Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernanda Leite

Newark,NJ

Summary

Dynamic Model Ambassador with Shine Staff Agency, skilled in lead generation and customer engagement. Enhanced brand visibility through impactful product demonstrations and exceptional communication, fostering trust and loyalty. Proven ability to manage event logistics and deliver outstanding service, contributing to increased sales and repeat business opportunities. Multilingual with strong interpersonal skills.

Overview

6
6
years of professional experience

Work History

Model Ambassador

Shine Staff Agency
11.2024 - Current
  • Delivered excellent customer service, resolving inquiries promptly and ensuring satisfaction with purchases made.
  • Participated in product training sessions regularly, ensuring comprehensive understanding of brand offerings to effectively communicate them with customers.
  • Developed a personal rapport with customers by actively listening to their needs, fostering trust and generating repeat business opportunities.
  • Managed event logistics such as booth setup/teardowns efficiently while adhering to strict timelines.
  • Enhanced brand visibility by engaging with customers and providing exceptional product knowledge.
  • Generated leads for the sales team by attracting potential clients at trade shows and exhibitions.
  • Assisted in training new Model Ambassadors, sharing best practices and techniques for success within the role.
  • Boosted sales through effective communication of key product features and benefits.
  • Conducted in-depth product demonstrations for both individual consumers and large groups, showcasing features that catered to diverse needs and preferences.
  • Represented the brand professionally at various events, increasing customer interest and loyalty.
  • Adapted quickly to different products or services promoted across various industries broadening my expertise within the field.
  • Maintained a professional and approachable demeanor in high-pressure situations, demonstrating poise as a representative of the brand.
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Maintained knowledge of current promotions and product features.
  • Maintained clean, organized and professional work environment.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Demonstrated products to customers to illustrate features, advantages and benefits.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Established and maintained positive relationships with customers.

Private Elderly Caregiver

John Lang
03.2023 - Current
  • Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
  • Delivered nutritious meals tailored to individual dietary needs while respecting client preferences.
  • Promoted overall well-being by encouraging regular physical exercise within the abilities of each client.
  • Improved elderly clients'' quality of life by providing compassionate and attentive care.
  • Offered companionship during difficult times by providing emotional support and empathetic listening skills.
  • Managed medications according to physician orders, ensuring proper administration and adherence to schedules.
  • Coordinated transportation services for medical appointments or personal errands as needed for uninterrupted daily living routines.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.

3D Modeling Artist

Part Time Artist
02.2020 - Current
  • Contributed to the successful completion of client projects by providing expert-level 3D models and animations.
  • Received positive feedback from clients on delivered works, contributing to repeat business opportunities and company growth.
  • Worked closely with art directors to ensure consistency in style across all 3D assets produced for a project.
  • Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
  • Partnered with non-profit organizations to use art as tool for social change, leading initiatives that raised awareness on various issues.

Event Assistant

BTG Pactual
10.2024 - 10.2025
  • Performed event coordination for larger parties and gatherings.
  • Improved future events by evaluating successes and failures of previous private and corporate gatherings.
  • Delighted clients with exceptional events, consistently exceeding expectations with design and execution.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.

Education

High School Diploma -

Newton Paiva
Belo Horizonte, Brazil

Skills

  • Product demonstrations
  • Customer engagement
  • Event coordination
  • Lead generation
  • Sales communication
  • Product knowledge
  • Attention to detail
  • Problem solving
  • Event management
  • Multilingualism
  • Exceptional communication
  • Strong interpersonal skills
  • Store promotions

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Model Ambassador

Shine Staff Agency
11.2024 - Current

Event Assistant

BTG Pactual
10.2024 - 10.2025

Private Elderly Caregiver

John Lang
03.2023 - Current

3D Modeling Artist

Part Time Artist
02.2020 - Current

High School Diploma -

Newton Paiva