Gabrielle Scoggins
Madison,AL
Summary
I am a Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales. As a brand myself I understand the importance of promotion, marketing and drive!
Overview
4
4
years of professional experience
Work History
Model Ambassador
Canvas Beauty Brand
12.2019 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Placed new and existing brand products in competitive retail locations.
- Planned future sampling opportunities and special events.
- Worked with team to achieve sales goals for products.
- Showed understanding of customer's personal style and preferences when offering product advice.
Customer Service Representative
United Airlines
12.2022 - 08.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Provided primary customer support to internal and external customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Manager on Duty
Dicks Sporing Goods
09.2021 - 11.2022
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Achieved results by working with staff to meet established targets.
Education
Bachelor of Science - Nursing
J.F. Drake State Community And Technical College
Huntsville, AL05.2025
Bachelor of Science - Mass Communications
Jackson State University
Jackson, MS05.2021
Skills
- Revenue Generation
- Campaign Management
- Brand Awareness
- Marketing
- Social Media Marketing
- Photography
- Product Demonstration
Baking, Cooking
Baking brings back the good memories I had at my grandparents house. I love bread, pastries, pies, cookies and cakes!
My top two would be Red Velvet and Coconut Cake
I can make a pretty good banana pudding and sweet potato pie
I love the feeling being in the kitchen gives me.. delicate, pretty and sweet.. like my baked treats.
Languages
Spanish
Elementary
Timeline
Customer Service Representative
United Airlines
12.2022 - 08.2023
Manager on Duty
Dicks Sporing Goods
09.2021 - 11.2022
Model Ambassador
Canvas Beauty Brand
12.2019 - Current
Bachelor of Science - Nursing
J.F. Drake State Community And Technical College
Bachelor of Science - Mass Communications
Jackson State University
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