Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager
Fernanda Nemeth

Fernanda Nemeth

Sagle,ID

Summary

Accomplished Chief Operations Manager at Açaí Super Bowls, adept in operations management and problem-solving, significantly enhanced client satisfaction and loyalty through customer-centric strategies. Excelled in staff training, fostering teamwork and collaboration, ensuring company's robust growth and operational efficiency.

Overview

25
25
years of professional experience

Work History

Chief Operations Manager

Açaí Super Bowls
04.2018 - Current
  • Launched new products successfully by developing comprehensive go-to-market strategies that catered to target audiences effectively.
  • Negotiated favorable contracts with suppliers.
  • Drove customer-centric approach within the company, resulting in improved client satisfaction and loyalty.
  • Optimized supply chain management, ensuring timely delivery of products and services to clients.

Family Manager

Self-employed
09.2013 - 03.2018
  • Managed finances effectively with budgeting and expense tracking to achieve financial goals.
  • Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
  • Maintained a clean and organized household for improved efficiency and stress reduction.
  • Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.

    • Chief Operations Manager

    Açaí Super Bowls
    04.2012 - 08.2013
  • Streamlined operations by implementing efficient processes and strategies, leading to significant cost savings.
  • Ensured seamless company expansion through meticulous planning and execution of growth initiatives.
  • Spearheaded cross-functional teams for successful project completion while maintaining strict deadlines and budgets.
  • Led process improvements projects focusing on streamlining operations, minimizing waste, and increasing output efficiency.

    • Family Nanny

    Coco Makos
    03.2008 - 03.2012
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.

    • Events Promoter

    Prime
    11.1999 - 02.2008
    • Collaborated with the marketing team to create engaging promotional materials that effectively showcased each event''s unique offerings.
    • Developed strong relationships with clients, understanding their needs and preferences to deliver tailored event experiences.
    • Boosted ticket sales through targeted social media campaigns and email marketing efforts.
    • Improved customer retention rates by consistently delivering exceptional experiences that exceeded expectations at every touchpoint throughout an event''s lifecycle.

    Education

    Didn’t Graduate - Agronomy And Crop Science

    UFSC (Universidade Federal De Santa Catarina
    Itacorubi, Florianópolis, Brazil
    12.2007

    Skills

    • Staff Training and Development
    • Data-driven decision-making
    • Business Analysis
    • Organizational Development
    • Warehouse Management
    • Operations Management
    • Teamwork and Collaboration
    • Problem-Solving

    Languages

    Portuguese
    Native or Bilingual
    English
    Professional Working
    Italian
    Limited Working
    Spanish
    Elementary

    Timeline

    Chief Operations Manager

    Açaí Super Bowls
    04.2018 - Current

    Family Manager

    Self-employed
    09.2013 - 03.2018

    Chief Operations Manager

    Açaí Super Bowls
    04.2012 - 08.2013

    Family Nanny

    Coco Makos
    03.2008 - 03.2012

    Events Promoter

    Prime
    11.1999 - 02.2008

    Didn’t Graduate - Agronomy And Crop Science

    UFSC (Universidade Federal De Santa Catarina

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    Fernanda Nemeth