Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fernanda Osorio

Jacksonville,FL

Summary

I consider myself a responsible, reliable and a very organized person. I am a senior in high school. As for my experiences, I have two years of experience in customer service. I am a team oriented person who love to help out in areas that i am needed.

Overview

5
5
years of professional experience

Work History

Yanira Rivera Inc. - Front Desk Receptionist

Recepcionista
01.2025 - Current
  • Greeted and directed visitors, ensuring a welcoming atmosphere at front desk.
  • Managed incoming calls, routing inquiries to appropriate departments efficiently.
  • Scheduled appointments and maintained calendar for office personnel, optimizing time management.
  • Processed mail and packages, coordinating deliveries with internal teams for timely distribution.

Margaritas Mexican - Grill

Waiter/ Server
05.2024 - 03.2025
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Chick-fil-A

Customer Service Department
01.2021 - 02.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

High School Diploma -

Duval Charter School At Baymeadows
Jacksonville, FL
05-2026

Skills

  • Excellent Customer Service
  • Technical Proficiency (Microsoft Office)
  • Honesty and Integrity
  • Team collaboration

Work Type

Full Time

Timeline

Yanira Rivera Inc. - Front Desk Receptionist

Recepcionista
01.2025 - Current

Margaritas Mexican - Grill

Waiter/ Server
05.2024 - 03.2025

Chick-fil-A

Customer Service Department
01.2021 - 02.2022

High School Diploma -

Duval Charter School At Baymeadows

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