Fernanda Ramirez
6030 Kensinger Pass, Converse,TX
Summary
Dynamic and reliable professional with experience at Walmart and Under The Sea Children's Dentistry, demonstrating exceptional customer service and dental assistance skills. Excelled in maintaining high accuracy in financial transactions and ensuring health safety standards. Proven ability in mentoring and emergency management, showcasing strong communication and organizational abilities. Eager to contribute and expand knowledge in a challenging environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
02.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Dental Assistant Intern
Under The Sea Children's Dentistry
09.2022 - 05.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Supported office efficiency by answering phones, replying to emails and answering patient inquiries.
- Scheduled and confirmed patient appointments.
- Effectively managed emergencies during appointments by remaining calm under pressure while swiftly assisting the dentist in administering appropriate care measures.
- Prepared patient X-rays and images for review by dentist.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Education
High School Diploma -
Judson High School
Converse, TX05.2023
Skills
- Pediatric Dentistry
- Patience and Empathy
- Reliability and punctuality
- Written and verbal communication
- Positive Personality
- Organized
- Eager to expand knowledge
- Flexible schedule
- Honest and trustworthy
Certification
- RDA - Registered Dental Assistant
- CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Walmart
02.2023 - Current
Dental Assistant Intern
Under The Sea Children's Dentistry
09.2022 - 05.2023
High School Diploma -
Judson High School
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