Fernanda Rodriguez Millan
Houston,TX
Summary
Detail-oriented bilingual Spanish-English professional specializing in data entry and customer service. Experienced in managing and processing large volumes of data with precision. Proficient in database systems and data analysis tools, contributing to increased efficiency in data processing.
Overview
3
3
years of professional experience
Work History
Short-Term Rental Manager
Self-Employed
Houston, TX
10.2024 - Current
- Oversaw daily operations of short-term rental properties, facilitating guest communication, managing bookings, and coordinating maintenance
- Delivered exceptional customer service, fostering positive guest experiences that contributed to high review ratings
- Coordinated cleaning schedules and managed supply inventories to ensure readiness for guest arrivals
- Used property management tools and digital platforms to manage reservations and track expenses
Data Entry Clerk
Tidy Touch HTX
Houston, TX
01.2023 - 02.2025
- Entered and maintained high volumes of customer and operations data, ensuring accuracy and consistency.
- Maintained data confidentiality and ensured data quality and consistency.
- Managed remote work responsibilities independently, consistently meeting deadlines to support team objectives.
- Enhanced communication by effectively engaging with Spanish-speaking clients and team members.
- Provided internal customer service support through bilingual interactions, enhancing communication with Spanish-speaking clients.
Education
Associate of Arts - Business
Lone Star College
Houston, TX01-2022
High School Diploma -
Humble High School
Humble, TX01-2020
Skills
- Quickbooks experience
- Property management software
- Customer service
- Database management
- Data entry
- Microsoft Office
- Detail orientation
- Time management
- Organization
- Team collaboration
- Reliability
- Dedication
- Communication skills
Languages
- English
- Spanish
Timeline
Short-Term Rental Manager
Self-Employed
10.2024 - Current
Data Entry Clerk
Tidy Touch HTX
01.2023 - 02.2025
Associate of Arts - Business
Lone Star College
High School Diploma -
Humble High School