Fernanda Santos

After five years of working in an office, I decided to embark on an exchange that would allow me to improve my English and be immersed in a different culture. I had the opportunity to live in the states of Arizona and New York, and I was able to experience new things on both coasts of the United States. In the last two years, I have not only improved my English but also become a better version of myself and implemented daily routines to maintain structure and stability.

• Preparing presentations;
• Market mappings;
• Database update (Bullhorn), participating in the database migration (Bullhorn to HubSpot);
• First contact with potential new clients;
• Support in internal events.
• Generated leads through phone calls, emails and face-to-face interactions.

• Attend to phone calls; directed the phone calls to respective units;
• Cultivating an organized office environment, extending a professional welcome to clients and candidates;
• Assist the administrative department with typing, correspondence, formatting documents, and paging reports;
• Coordinating and maintaining meeting rooms
• Managing phone/video conferences across various platforms
• Support composing internal team communications and external emails
• Assisting Partners and Headhunters in document preparation and recruiting process
• Overseeing office supply procurement and budgeting
• Sorted the incoming documents and identified which ones must given priority
• Provide backup support for administrative issues
• Assist with projects and perform other administrative duties and functions as requested
• Plan business trips, buy tickets, and book hotels
• Schedule control of Partners and Headhunters
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.

Direct contact with the Partners of the company attend to their personal and administrative demands;

• Responsible for all activities in the legal area;
• Customer service;
• Assembly of processes, separation of documents, issuance of certificates, registration of contracts
• Scheduling of meetings and direct monitoring of the processes of opening, closing, and changing companies;
• File Control, document separation, scanning, archiving
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained daily report documents, memos and invoices.