Fernanda Tello
Houston,TX
Summary
Motivated and adaptable individual with strong multitasking skills and the ability to thrive in fast-paced environments. A fast learner who excels in team settings, contributing to collaborative success and achieving common goals. Known for providing exceptional customer service, consistently ensuring customer satisfaction while maintaining efficiency and attention to detail. Ready to bring a positive, results-driven attitude to any team or role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associates
Kuhl-Linscomb
09.2023 - 12.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Tout Suite
12.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked with floor team and managers to meet wide range of customer needs.
Barista, Cashier
Common Bond Cafe and Bakery
05.2022 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cashier
Cafe Express
06.2021 - 02.2022
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
Education
Biology
University of Houston- Downtown
Houston, TX05-2026
Skills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
Timeline
Sales Associates
Kuhl-Linscomb
09.2023 - 12.2024
Cashier
Tout Suite
12.2022 - 09.2023
Barista, Cashier
Common Bond Cafe and Bakery
05.2022 - 11.2022
Cashier
Cafe Express
06.2021 - 02.2022
Biology
University of Houston- Downtown
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