Fernando Catter
Miami
Summary
Regional Business Development Manager with extensive experience at Premier Air Conditioning, specializing in strategic sales planning and client relationship management. Demonstrated expertise in HVAC market analysis, resulting in substantial growth and improved customer satisfaction. Proven ability to foster cross-functional collaboration and deliver comprehensive product training.
Overview
13
13
years of professional experience
Work History
Regional Business Development Manager
Premier Air Conditioning
Miami
03.2023 - Current
- Develop and implement strategic sales plans to achieve company objectives, and expand market share in the HVAC industry.
- Build and maintain strong relationships with key clients, contractors, architects, and engineers to identify sales opportunities, and ensure customer satisfaction.
- Stay updated on industry trends, new products, and technologies in the HVAC sector. Provide ongoing training and support to the sales team to enhance product knowledge and sales skills.
- Worked closely with cross-functional teams, including marketing, operations, and customer service, to align sales strategies with overall business objectives.
- Conducted market research to identify new business opportunities, emerging market trends, and customer needs.
Senior Account Manager
Super Restoration
Miami
02.2016 - 03.2023
- Managed client accounts and maintained strong relationships with stakeholders.
- Developed strategic plans to enhance customer satisfaction and retention rates.
- Coordinated project timelines and deliverables with cross-functional teams.
- Facilitated communication between clients and internal departments for project alignment.
- Coordinated with team members to effectively manage workflow and resource allocation.
- Conducted inspections to assess damage and determine necessary restoration actions.
Business Account Executive
Comcast Business
Miami
02.2012 - 11.2016
- Devoted to the SMB and mid-market.
- Responsible for achieving individual and new business revenue and profit objectives.
- Self-generation of leads by consistently making 40 to 50 cold calls per day to candidates and C-level executives.
- Focused on account management, growth and profitability, retention, and execution of sales and marketing strategy.
Education
Bachelor of Arts (B.A.) - Business Administration
Florida International University
Miami, FLSkills
- Strategic sales planning
- HVAC market analysis
- Client relationship management
- Product training
- Cross-functional collaboration
- Customer satisfaction
Timeline
Regional Business Development Manager
Premier Air Conditioning
03.2023 - Current
Senior Account Manager
Super Restoration
02.2016 - 03.2023
Business Account Executive
Comcast Business
02.2012 - 11.2016
Bachelor of Arts (B.A.) - Business Administration
Florida International University
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