Fernando Cortez
Brawley,CA
Summary
Reliable and hardworking Car Wash Attendant experienced in maintaining cleanliness and order of car wash area. Knowledgeable in proper use of car wash chemicals and equipment. Offers great customer service and engagement. Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance.
Overview
2
2
years of professional experience
Work History
Car Wash
Fernando
08.2018 - 06.2020
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Followed safety guidelines for cleaning vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Polished windows and mirrors of vehicles and equipment.
- Inspected vehicles and equipment for visible damage.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Maintained records of cleaning activities.
- Applied wax and sealants to exterior of vehicles and equipment.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Checked and replaced windshield wipers on vehicles and equipment.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Utilized high-pressure washers to clean vehicles and equipment.
- Educated customers on self-service car wash operation for safe, appropriate use.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Maintained and repaired car wash equipment to meet operational demand.
- Achieved customer satisfaction by providing high-quality professional service.
- Greeted customers and assessed needs to recommend suitable car wash services.
Cook's Assistant
Fernando
11.2018 - 11.2019
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed recipes closely for consistent taste, quality and presentation.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Placed orders to restock items before supplies ran out.
- Monitored food quality and temperature for safe consumption.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Followed food safety practices and sanitation guidelines.
- Cleaned and maintained work areas, equipment and utensils.
- Removed trash and cleaned kitchen garbage containers.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Monitored food temperature, discarding items not stored correctly.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Pushed, pulled and transported large loads and objects.
Lube Express Technician
Fernando
08.2018 - 11.2018
- Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
- Kept shop areas neat, clean, and free of safety hazards.
- Greeted customers and answered questions about oil changes and other services.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Suggested additional services to customers in order to meet upsell goals.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Education
High School Diploma -
Calexico High School
Calexico, CA06.2014
Skills
- Vehicle Detailing
- Engine Components
- Detail Orientation and Accuracy
- Pressure Washers
- Power Washer
- Vehicle Maintenance Inspections
- Glass Polishing
- Sales Techniques
- Interior and Exterior Cleaning
- Customer Service
- Carpet Vacuuming
- Adaptable and Flexible
- Calm and Pleasant Demeanor
- Wash Vehicles
- Microsoft Office
- Engine Cleaning
- Chef Assistance
- Kitchen Task Management
- Proper Storage Procedures
- Kitchen Operations
- Plating and Presentation
- Food Handling Guidelines
- Dessert Preparation
- Special Dietary Requests
- Cash Control
- Dishwasher Operation
- Standardized Recipes
- Customer Needs Assessments
- Diet Sheet Collection
- Food Plating and Assembly
- Maintain Food Safety
- Clean and Sanitize Surfaces
- Safe Vehicle Operations
- Vehicle Inspection and Maintenance
- Maintenance Requirements
- Vehicle Alignment
- Critical Thinking
- Washing Windows
- Manufacturer Specifications
- Automotive Maintenance
- Battery Replacement
- Coolant Flushes
- Wheel Rotation and Balancing
- Vehicle Oil Change
- Fuel Injection Servicing
- Estimate Repair Costs
- Complete Work Orders
Languages
Spanish
Native or Bilingual
Timeline
Cook's Assistant
Fernando
11.2018 - 11.2019
Car Wash
Fernando
08.2018 - 06.2020
Lube Express Technician
Fernando
08.2018 - 11.2018
High School Diploma -
Calexico High School
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