Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernando De La Cruz

Wilkes-Barre,PA

Summary

Bilingual customer oriented individual who is determined to reach his goals. Someone with the ability to work alone and as part of a team to accomplish the tasks at hand. Experience developing people will maintaining their records and any other records needed to maintain operational readiness.

Overview

3
3
years of professional experience

Work History

Operator

Procter & Gamble Co
Mehoopany, PA
12.2023 - Current
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Performed routine maintenance on equipment to ensure optimal performance.
  • Monitored and adjusted machine operations as needed for quality assurance.

CBRN NCO

United States Army Reserve
Ashley, PA
12.2021 - Current
  • Assisted with the development of training plans for personnel working in a CBRN environment.
  • Maintained accurate inventory records and ensured accuracy of data entry.
  • Optimized HR functions by updating database files, generating reports and providing administrative support.

Ecommerce Team Leader

Wegmans Family Food Markets
Wilkes Barre , PA
09.2021 - 11.2023
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned, organized and coordinated with numerous departments to maximize efficiency during the busiest seasons.

Education

Bachelor of Arts - Political Science

King's College
Wilkes-barre, PA
05-2021

Skills

  • Customer Service Oriented
  • Strong Communication Skills
  • Bilinguals
  • Result Oriented
  • Organized
  • Ability to work alone and part of a team
  • Technologically Savvy
  • Microsoft Word Experience

Languages

Spanish
Professional

Timeline

Operator

Procter & Gamble Co
12.2023 - Current

CBRN NCO

United States Army Reserve
12.2021 - Current

Ecommerce Team Leader

Wegmans Family Food Markets
09.2021 - 11.2023

Bachelor of Arts - Political Science

King's College

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Fernando De La Cruz