Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Kimberly Davis Ross

Arlington,Texas

Summary

Claims Processor with extensive experience at FIRST SOURCE HEALTHCARE, specializing in data management and delivering exceptional customer service. Recognized for proficiency in medical billing and coding, leading to significant improvements in claims processing efficiency.

Overview

9
9
years of professional experience

Work History

Motor Coach Operator

ROADRUNNER CHARTERS
Hurst, TX
09.2015 - 11.2024
  • Driving passengers on set routes or operating your bus on charter trips or in partnership with a tour company
  • Loading luggage and transporting goods to deliver on your route

Claims Processor

FIRST SOURCE HEALTHCARE
Remote, TX
08.2019 - 09.2023
  • Maintained accurate records of customer interactions, comments, and complaints in an organized database.
  • Answered incoming calls from customers, providing customer service, and resolving customer inquiries.
  • Complying with federal, state, and company regulations and policies.
  • Processing medical claims.
  • Data entry.
  • Verifying patient and provider information.

Customer Service Representative Remote

LDP Services
Houston, TX
07.2018 - 02.2021
  • Providing excellent customer support calls.
  • Addressing customers with complaints.
  • Receiving inbound calls.
  • Collecting and analyzing customer needs.

Education

Texas Adjuster License -

American Adjuster Academy Online
07.2024

Associate of Health Information Technology -

DeVry University
Chicago, IL
07.2023

Skills

  • Data Entry
  • Data Management
  • Microsoft Office 365
  • Detailed Oriented
  • Critical Thinking
  • Customer Service Oriented
  • Medical Billing & Coding
  • EHR, EMR, ERGO Citrix
  • Medical records
  • CPT Coding
  • HIPAA laws
  • Medical Terminology
  • Data Content
  • Revenue Cycle Management
  • Access
  • Data Analytics
  • Medical terminology
  • Data entry proficiency
  • Claims processing software
  • Claims
  • Claims review
  • Payments posting
  • Claims preparation
  • Medicaid
  • Patient rapport
  • Records management
  • Insurance coverage limits
  • Case management
  • Policy update coordination
  • Insurance software
  • Time management
  • Billing software
  • Prior authorization processing
  • Denied claims identification

Awards

Employee of the Month (4x)

Timeline

Claims Processor

FIRST SOURCE HEALTHCARE
08.2019 - 09.2023

Customer Service Representative Remote

LDP Services
07.2018 - 02.2021

Motor Coach Operator

ROADRUNNER CHARTERS
09.2015 - 11.2024

Texas Adjuster License -

American Adjuster Academy Online

Associate of Health Information Technology -

DeVry University

Similar Profiles

CREATE PROFILE
Kimberly Davis Ross