Samyia-lee Ervin
Goose Creek,SC
Summary
Experienced military veteran knowledgeable in basic record management, basic damage control, transportation and child care. Highly driving to learn new skills and ready to handle any challenge. Highly observant, organized and methodical in isolating and resolving any issue.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Motor Coach Operator
Department Of Veterans Affairs
10.2022 - Current
- Scheduling transportation for Veterans.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Aided passengers with disabilities or special needs.
- Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Operated large vehicles in difficult urban and rural conditions.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained clean and orderly work station.
Team Member
Aldi Grocery
02.2022 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Emptied trashcans and transported waste to collection areas.
- Maintained customer satisfaction with quick and professional handling of product returns.
Damage Controlman
United States Navy, USN
02.2021 - 12.2021
- Assisted in conducting fire drills and evacuating buildings.
- Dealt with inter-company conflicts to remove obstacles to troop readiness.
- Maintained required level of proficiency in use of damage control equipment.
- Attended required training sessions and seminars.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Reported for duty in event of damage control emergencies and assisted 3 damage control teams with putting out fires, de-smoking spaces and stopping spaces from flooding along with dewatering.
- Maintained damage control binders, schematics, and filed records as well as up-keeping and entries in deck and data logs.
Driver
ABM Industries
03.2019 - 02.2021
- Completed over 300 routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs resulting in 100% of all vehicles ready at all times.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk resulting in 0 accidents.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Checked in with dispatch service and updated with current location.
Bus Driver Trainer
Silverado Stages
04.2016 - 03.2019
- Developed and implemented training materials and course updates.
- Conducted over 50 new hire trainings on multiple routes with preferred work methods and safety.
- Maintained regulatory compliance documentation to promote safety and compliance culture.
- Collaborated with supervisor of transportation to discuss department needs and goals.
- Tracked daily driver logs to comply with regulatory standards.
- Assisted with scheduling of repairs, fleet levels monitoring, driver assignments and preventive maintenance resulting in 100% of all buses operational.
- Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
- Identified driver training needs to make recommendations to manager.
- Contributed to incident reviews and investigated field occurrences to report to supervisor.
- Taught drivers how to drive, shift and back up buses.
- Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
- Identified program successes and failures based on student assessments and course reviews.
- Maintained documentation on educational services and tracked students' progress to gauge overall success of learning program.
- Advised students on course selection, career decisions and other academic and vocational concerns.
- Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
- Met training needs with well-organized, factual programs based on contemporary requirements.
Bus Operator
Mv Transportation Inc.
02.2015 - 02.2016
- Maintained full understanding of local roads and traffic patterns.
- Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
- Greeted customers entering and exiting city bus.
- Politely assisted customers when asked.
- Verified all dispatch instructions.
- Picked up and transported passengers safely according to all federal, state and local rules and regulations.
- Use 4-point tie down and lap and shoulder belt when need for wheelchair and electric scooter chairs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Maintained clean and neat shuttle for passenger comfort.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
- Provided information about area attractions and facility amenities.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Accepted and processed fares.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Conducted pre-trip inspections of bus for safe operation.
- Obeyed federal, California and local traffic laws and regulations to enable safe transportation outcomes for participants.
Nanny
Self-employeed
03.2014 - 01.2015
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Prepared tasty, healthy meals for 4 children to encourage good eating habits.
- Identified warning signs of emotional and developmental problems in children.
- Stayed current on toy and child-related recalls and safety warnings.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Built positive and nurturing environments to support child social and emotional growth.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Played games, worked on puzzles and read books to 4 young children.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Engaged with children on age-appropriate level.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Read and discussed stories with children to boost literacy and reading comprehension skills.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Assisted children with homework assignments and special projects across different subjects.
- Assisted with light housekeeping duties as well as running errands.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
Pharmacy Technician Extern
Walgreen's Pharmacy
08.2013 - 10.2014
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.
- Completed new and updated patient profiles, including lists of patient medications.
- Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels.
- Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.
- Receptively answered customer questions and helped locate desired items in pharmacy.
- Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
- Verified and labeled prescriptions with 8 point checks.
- Properly compounded and dispensed medications as prescribed by doctors and dentists.
- Assisted with filling of over 20 prescriptions daily.
- Aided customers in understanding how to properly take medications.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Crew Member
Fresh N Meaty
05.2011 - 08.2013
- Cook orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Prepped items for later use to save staff time during busy hours.
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
- Consistently provided friendly guest service and heartfelt hospitality.
- Operated drive-through window and sales register quickly and efficiently.
- Greeted customers and provided excellent customer service.
- Prepared all food orders within 2-3 minute time frame.
- Reported to each shift on time and ready to work.
- Communicated openly and honestly with management team during each shift to ensure it ran smoothly.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Associate of Science - Pharmacy Technology
Four-D College - Colton
Colton, CA05.2025
Bachelor of Science - Business Management
El Camino College
Torrance, CA12.2023
High School Diploma -
Desert Sands Charter High School
Lancaster, CA05.2012
Skills
- Answering and directing calls to specific locations
- Maintenance Organization and Development
- Filing, data archiving, records management, office administration
- Damage Control, fire fighting and leadership
- Team player, quick learner, organized multi-tasker
- Dedicated and highly driving to accomplish mission
- New Employee Training
Certification
- CPR Certified (2021 - US Navy)
- Passenger endorsements ( 2015 - Los Angeles, CA)
- Air brakes Qualified ( 2015 - Los Angeles, CA)
- Class B License ( 2015 - Los Angeles, CA)
Timeline
Motor Coach Operator
Department Of Veterans Affairs
10.2022 - Current
Team Member
Aldi Grocery
02.2022 - 11.2022
Damage Controlman
United States Navy, USN
02.2021 - 12.2021
Driver
ABM Industries
03.2019 - 02.2021
Bus Driver Trainer
Silverado Stages
04.2016 - 03.2019
Bus Operator
Mv Transportation Inc.
02.2015 - 02.2016
Nanny
Self-employeed
03.2014 - 01.2015
Pharmacy Technician Extern
Walgreen's Pharmacy
08.2013 - 10.2014
Crew Member
Fresh N Meaty
05.2011 - 08.2013
Associate of Science - Pharmacy Technology
Four-D College - Colton
Bachelor of Science - Business Management
El Camino College
High School Diploma -
Desert Sands Charter High School