Fernando Delgado II
San Antonio
Summary
Results-driven Police Communications Systems Manager with a proven track record in troubleshooting, system management, and vendor coordination, ensuring operational efficiency and seamless communication.
Overview
31
31
years of professional experience
5
5
Certifications
Work History
Police Communications Systems Manager
Northside ISD Police Department
San Antonio
11.2017 - Current
- Managed daily operations of IT systems for police department.
- Coordinated with vendors to purchase necessary hardware and software upgrades when needed.
- Trained staff on new technologies and software applications.
- Troubleshoot BeOn (Push To Talk) hardware and software issues in a timely manner to prevent disruption of service.
- Monitored system performance to identify potential problems and develop solutions.
- Implemented security protocols to protect sensitive data and information systems.
- Troubleshoot technical issues with RocketIot Modems and providing timely support to department.
- Maintained documentation of RocketIot system configurations and user procedures for reference.
- Collaborated with external vendors for Harris Symphony Console maintenance and service agreements.
- Maintained Harris Symphony Consoles (P25 System) in good working order.
- Coordinated with law enforcement staff to identify technology needs and solutions.
- Managed BeOn databases, network infrastructure and system controls.
- Manage Trunked UHF radio system using network administrative software and basic diagnostic tools.
- Deploy approved templates to radios using computer-based programming software.
- Schedule System Service by Outside Radio Vendors, and perform minor repairs on system configuration.
- Respond to all campuses concerning crisis situations as directed.
- Schedule System Service by Outside Radio Vendors, and perform minor repairs on system configuration.
- Maintain Inventory of AARRS radio equipment and expendable supplies for NISD PD.
- Train Radio System users in proper radio operations.
- Help coordinate with a manufacturer -certified vendor (L3Harris) to develop and install a Push to Talk communication System at the campus level.
- Maintain and Manage 1200 BeOn / XL Virtual Devices throughout the district.
- Oversee the police department's vehicle operations, including acquisitions, inventory, maintenance, compliance, and driver management to ensure efficiency, safety, and cost effectiveness.
- Performs other duties assigned within the scope of responsibility and requirements of the job.
Patrol Corporal
Northside ISD Police Department
San Antonio
05.2013 - 11.2017
- Function as a first line supervisory investigator as assigned Assume the role of supervisor in the absence of a Sergeant or higher..
- Oversee and direct the daily patrol Operations / emergency response.
- Possible rotating shift work schedules.
- Receive and review offense reports and complaint information.
- Conduct Preliminary investigations which includes visiting the crime scene, drawing diagrams, Taking photographs, gathering evidence and supporting documentation that surrounds the alleged case.
- Locate and interview complaints and witnesses obtain written statements.
- Assist in evidence and property system logging and disposition
- Collaborate with other Federal, State, and local law enforcement agencies associated with related investigation matters.
- Maintain log of daily and monthly investigation activities
- Administer crime prevention programs in schools and other District facilities
- Assist the general public in investigation matters and issues within the jurisdiction of NISD.
- Perform other duties as assigned.
- Subject to on call responses or contact
Patrol Officer
Northside ISD Police Department
San Antonio
10.2006 - 05.2013
- .Patrol assigned campuses and routes walking or driving within jurisdiction
- Respond to all calls from campuses concerning crisis situations, accidents, and reports of crime
- Investigate all criminal offenses that occur within district’s jurisdiction
- Collect and preserve evidence for criminal investigations including witness statements and physical evidence
- Arrest perpetrators, file appropriate charges, and ensure placement in jail or juvenile detention
- Write effective legal incident reports
- Testify in court as needed
- Work Cooperatively with other police agencies to share information and provide other assistance
- Help Provide traffic control and athletic events, school crossing or openings or at any other times
- Provide protection to or escort district personnel as needed
- Operate all equipment including firearms according to establish safety procedures
- Compile, maintain and file all physical and computerized reports, records and documents including affidavits for arrest, incident reports and activity reports
- Perform other duties as assigned.
- Oversee the police department's vehicle operations, including acquisitions, inventory, maintenance, compliance, and driver management to ensure efficiency, safety, and cost effectiveness.
Police Officer
Edgwood ISD Police Department
San Antonio
09.1995 - 10.2006
- Responded to emergency calls and incidents promptly.
- Patrolled assigned areas to deter and identify criminal activity, promoting community safety.
- Enforced laws and regulations, ensuring safety within school district boundaries.
- Conducted investigations into criminal activities and offenses.
- Prepared comprehensive reports on incidents and arrests, facilitating informed decision-making.
- Collaborated with school staff to enhance safety protocols.
- Trained new officers in department policies and procedures.
Education
High School Diploma -
Holmes High School
6500 Ingram Road 06-1989
Skills
UHF Radios
- MOTOTRBO Customer Programming Software (CPS) 20 - 6550 and 7550 Radios
- CPS - 1250 Radios
- Passport
Verizon
- Emag - Paging system PD
- Maas360 - MDM
- Zero-Touch Portal
- Verizon Business - Portal
- Sonim XP Pro Phones
- Push to Talk Plus- Dispatch Console
BeOn / XL Virtual - Broadband Application
- Cisco Secure Client - Anyconnect VPN
- Unified Administration System
- Tera Term Software
CoreForce- Cloud Based Platform
- GPS Interface
- BWD
- Rocket Interface
- RocketIot Modem
- BeOn / XL Virtual Application
Certification
Peace Officer License - State Of Texas
Timeline
Police Communications Systems Manager
Northside ISD Police Department
11.2017 - Current
Patrol Corporal
Northside ISD Police Department
05.2013 - 11.2017
Patrol Officer
Northside ISD Police Department
10.2006 - 05.2013
Police Officer
Edgwood ISD Police Department
09.1995 - 10.2006
High School Diploma -
Holmes High School