Summary
Overview
Work History
Education
Skills
Timeline
Generic

FERNANDO DIAZ

Summary

Excellent plumber with 5 years of experience in the field. Currently with RS Andrews as a plumber Technician. Confident in sales ability and level of customer service. Career objectives are to align professional experience with a role that will promote further development into a Master Plumber.

Overview

7
7
years of professional experience

Work History

Plumber Technician

RS Andrew’s
Peachtree Corners, GA
05.2024 - Current
  • Follow our service system and educate the customer on products and services.
  • Deliver quality workmanship.
  • Maintain a clean, organized job site and truck
  • Establish customer rapport to provide the right products and services.
  • Maintain a professional appearance and deliver a knowledgeable service experience to win new referrals and repeat business.
  • Perform physical activity with no restrictions in various climate conditions.

LEAD INSTALLER TECHNICIAN

TE Certified Electricians
Roswell, GA
01.2019 - 05.2024
  • Proven track record of sales capability with excellent reviews and minimal call backs
  • Excellent knowledge of the trade and outstanding installation skills
  • Communicate with customers from beginning to end on the scope of the project and any changes that arise during the project
  • Excellent communication skills with customer and all participating team members
  • Summarize daily and weekly projects to leadership
  • Work with leadership to identify areas of process improvement

IT SUPPORT TECHNICIAN

Rick Case Hyundai
Duluth, GA
04.2018 - 01.2020
  • Documentation of troubleshooting process for other staff
  • Communicate to customers the repair process and provide updates
  • Responsible for installation and maintenance of company's computer systems hardware and software
  • Ability to make quick decisions in an agile environment

Education

Networking Specialist - undefined

Gwinnett Technical College

Skills

  • Water Heater Installation
  • Garbage disposal installation
  • Special Cartridge Replacement
  • Main Water Repair
  • Sewer/Drain Repair
  • Filtration System
  • Diagnostics
  • Water Re-pipe
  • Fluent in Spanish
  • MS Office
  • Solution-driven
  • System Upgrades & Software Installation

Timeline

Plumber Technician

RS Andrew’s
05.2024 - Current

LEAD INSTALLER TECHNICIAN

TE Certified Electricians
01.2019 - 05.2024

IT SUPPORT TECHNICIAN

Rick Case Hyundai
04.2018 - 01.2020

Networking Specialist - undefined

Gwinnett Technical College
FERNANDO DIAZ