FERNANDO DIAZ
Summary
Excellent plumber with 5 years of experience in the field. Currently with RS Andrews as a plumber Technician. Confident in sales ability and level of customer service. Career objectives are to align professional experience with a role that will promote further development into a Master Plumber.
Overview
7
7
years of professional experience
Work History
Plumber Technician
RS Andrew’s
Peachtree Corners, GA
05.2024 - Current
- Follow our service system and educate the customer on products and services.
- Deliver quality workmanship.
- Maintain a clean, organized job site and truck
- Establish customer rapport to provide the right products and services.
- Maintain a professional appearance and deliver a knowledgeable service experience to win new referrals and repeat business.
- Perform physical activity with no restrictions in various climate conditions.
LEAD INSTALLER TECHNICIAN
TE Certified Electricians
Roswell, GA
01.2019 - 05.2024
- Proven track record of sales capability with excellent reviews and minimal call backs
- Excellent knowledge of the trade and outstanding installation skills
- Communicate with customers from beginning to end on the scope of the project and any changes that arise during the project
- Excellent communication skills with customer and all participating team members
- Summarize daily and weekly projects to leadership
- Work with leadership to identify areas of process improvement
IT SUPPORT TECHNICIAN
Rick Case Hyundai
Duluth, GA
04.2018 - 01.2020
- Documentation of troubleshooting process for other staff
- Communicate to customers the repair process and provide updates
- Responsible for installation and maintenance of company's computer systems hardware and software
- Ability to make quick decisions in an agile environment
Education
Networking Specialist - undefined
Gwinnett Technical College
Skills
- Water Heater Installation
- Garbage disposal installation
- Special Cartridge Replacement
- Main Water Repair
- Sewer/Drain Repair
- Filtration System
- Diagnostics
- Water Re-pipe
- Fluent in Spanish
- MS Office
- Solution-driven
- System Upgrades & Software Installation
Timeline
Plumber Technician
RS Andrew’s
05.2024 - Current
LEAD INSTALLER TECHNICIAN
TE Certified Electricians
01.2019 - 05.2024
IT SUPPORT TECHNICIAN
Rick Case Hyundai
04.2018 - 01.2020
Networking Specialist - undefined
Gwinnett Technical College