Motivated business professional bringing 25+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
As the owner of the Company, my mission was to develop a strategic direction through the effective management of human, financial, and material resources, implement organizational programs and support investment decisions. Manage the employee recruitment process, provided training programs based on knowledge gained through franchisor's standards, ensure all employees were following the guidelines and playbooks, and ensure the most quality services were delivered to customers. Create and develop the Company’s sales strategies according with the market trends and changes in the U.S. and other target area locations by maintaining his knowledge and participating in industry-related events.
Develop and expand relationship with hotel chains, opening restaurants and bars in Sao Paulo, Brazil..Drive and manage sales team to achieve company's goals. Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Topema Professional Kitchen, established in 1965, has been elected since 2020 the best supplier of equipment for professional kitchens to the hotel sector by the Hotels Magazine.
Responsible for customer service, project management and sales for the hotel segment, restaurants, bars, and installation of professional kitchen equipment, especially in the state of São Paulo.
Responsible for the entire office in Sao Paulo. Main roll was to develop and expand company's operations in the Brazilian hotel market, new hospitals, schools, restaurants and bars.
Also was in charge of the project management, sales, logistics, installation, after-sales and technical assistance.
Founding Partner at Argil Empreendimentos, a company focused on hotel implementation and housing units in mixed developments or condominiums. I was responsible for the development of the commercial area and customer relationship, both with investors and international hotel chains such as Atlantica Hotels (Choice in the U.S.A.), InterContinental Hotels Group, Meliã Hotels and Resorts, Fasano Group and national groups such as Slaviero Hotels, Bristol Hotels and Resorts, Grupo Tauá Hotels, Mabu Hotels & Resorts. Also responsible for the complete management of projects, interior design, management of work resources, preparation and control of financial schedules and execution of tasks in the field, purchasing, logistics and leading the team in the works.