Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fernando Elicagaray

Flower Mound

Summary

Motivated business professional bringing 25+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

26
26
years of professional experience

Work History

Franchise Owner

Elicagaray Services LLC D/B/A Shack Shine
08.2022 - 11.2023

As the owner of the Company, my mission was to develop a strategic direction through the effective management of human, financial, and material resources, implement organizational programs and support investment decisions. Manage the employee recruitment process, provided training programs based on knowledge gained through franchisor's standards, ensure all employees were following the guidelines and playbooks, and ensure the most quality services were delivered to customers. Create and develop the Company’s sales strategies according with the market trends and changes in the U.S. and other target area locations by maintaining his knowledge and participating in industry-related events.

Sales Manager

Topema Professional Kitchen Inc.
04.2019 - 01.2022

Develop and expand relationship with hotel chains, opening restaurants and bars in Sao Paulo, Brazil..Drive and manage sales team to achieve company's goals. Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Topema Professional Kitchen, established in 1965, has been elected since 2020 the best supplier of equipment for professional kitchens to the hotel sector by the Hotels Magazine.


Sales Representative

Masternox Professional Kitchen
03.2017 - 03.2019

Responsible for customer service, project management and sales for the hotel segment, restaurants, bars, and installation of professional kitchen equipment, especially in the state of São Paulo.

Partnership Manager

Porto Frio Professional Kitchen Inc.
01.2007 - 10.2018

Responsible for the entire office in Sao Paulo. Main roll was to develop and expand company's operations in the Brazilian hotel market, new hospitals, schools, restaurants and bars.

Also was in charge of the project management, sales, logistics, installation, after-sales and technical assistance.

Partnership Manager

Argil Development Inc.
06.1997 - 12.2006

Founding Partner at Argil Empreendimentos, a company focused on hotel implementation and housing units in mixed developments or condominiums. I was responsible for the development of the commercial area and customer relationship, both with investors and international hotel chains such as Atlantica Hotels (Choice in the U.S.A.), InterContinental Hotels Group, Meliã Hotels and Resorts, Fasano Group and national groups such as Slaviero Hotels, Bristol Hotels and Resorts, Grupo Tauá Hotels, Mabu Hotels & Resorts. Also responsible for the complete management of projects, interior design, management of work resources, preparation and control of financial schedules and execution of tasks in the field, purchasing, logistics and leading the team in the works.

Education

Bachelor of Administrative Studies - Foreign Trade

UNIP Universidade Paulista
Sao Paulo, Brazil
12.1995

Skills

  • Work Planning and Prioritization
  • Business Administration
  • Staff Scheduling
  • Financial Administration
  • Budget Control
  • Business Forecasting
  • Employee Relations

Languages

Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional

Timeline

Franchise Owner

Elicagaray Services LLC D/B/A Shack Shine
08.2022 - 11.2023

Sales Manager

Topema Professional Kitchen Inc.
04.2019 - 01.2022

Sales Representative

Masternox Professional Kitchen
03.2017 - 03.2019

Partnership Manager

Porto Frio Professional Kitchen Inc.
01.2007 - 10.2018

Partnership Manager

Argil Development Inc.
06.1997 - 12.2006

Bachelor of Administrative Studies - Foreign Trade

UNIP Universidade Paulista
Fernando Elicagaray