A positive, dynamic, and fully energized QA/Operations Supervisor who will make sure that business objectives are consistently met. Passionate about customers and always put customer satisfaction at the heart of adjudication making. Have a 'can do' attitude and am willing to go the extra mile to not let people down. As a true professional, can act independently and make sound professional decisions in crises situations. Enjoy working in a team-based environment. Able to work odd hours, and weekends if needed. Well organized and able to work with deadlines as well as under pressure. Proficient in MS Word, Excel, and Outlook. Have excellent verbal and written communication skills. Proficiency with OS Windows, Mac, and Linux. Authorized to work in the US for any employer Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.