Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Fernando Flores

Laredo,TX

Summary

Professional with strong foundation in recreational program development and management as well as customer service. Proven track record in fostering engaging and inclusive activities that meet diverse community needs. Highly skilled in team collaboration, adapting to evolving circumstances, and driving successful outcomes. Known for building positive relationships and effectively coordinating resources to enhance participant experiences.

Overview

4
4
years of professional experience

Work History

Recreation Specialist

City Of Laredo
01.2025 - Current
  • Oversaw maintenance tasks within recreation facilities to ensure cleanliness and safety standards were consistently met.
  • Took payments for recreation membership and kept forms of each registration
  • Attended events in recreation facilities and monitored facility conditions.
  • Helped out with large-scale community events such as festivals, tournaments, or marathons that attracted visitors from surrounding regions.
  • Took care of the children that would come in for the recreation center's afterschool program; would have various activities for them to participate in

Federal College Work-Study - TAMIU

Laredo Crime Stoppers
01.2024 - 05.2024
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Participated in the setup and production of city events for Laredo Crime Stoppers

Intramural Sports Official

Texas A&M International University, Rec Center
09.2022 - 01.2024
  • Contributed to a positive atmosphere by engaging with players during down times and offering encouragement during play.
  • Supported event success with efficient setup and breakdown of game equipment and facilities as needed.
  • Collaborated with other officials to ensure consistent rule interpretation and application across all games.
  • Managed conflict resolution between players or teams effectively while maintaining neutrality in decision-making processes.
  • Enhanced team communication by facilitating pre-and post-game meetings with players and coaches.
  • Mentored new officials in proper techniques for refereeing games, interpreting rules, and managing conflicts on the court or field.

Store Team Member

Clipper Depot
06.2021 - 08.2021
  • Volunteered for this summer work
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Assisted in successful promotional events, engaging customers and driving sales growth.
  • Assisted in packaging store items that were sold online, creating shipping labels as well
  • Created graphic designs for engagement on social media platforms

Education

Bachelor of Arts - Communications

Texas A&M International University, Laredo, TX, US
Laredo, TX
12-2026

Skills

  • Safety awareness
  • Guest relations
  • Activity planning
  • Group and individual instruction
  • Inventory control
  • Activity coordination
  • Supply management
  • Volunteer coordination
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Cleaning and sanitizing
  • Customer service

Accomplishments

  • Member of Honor Society in High School
  • Employee of the Month twice, back to back, at my Intramural Official job at the TAMIU Rec
  • Earned Cum Laude in High School

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Recreation Specialist

City Of Laredo
01.2025 - Current

Federal College Work-Study - TAMIU

Laredo Crime Stoppers
01.2024 - 05.2024

Intramural Sports Official

Texas A&M International University, Rec Center
09.2022 - 01.2024

Store Team Member

Clipper Depot
06.2021 - 08.2021

Bachelor of Arts - Communications

Texas A&M International University, Laredo, TX, US

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