Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Site Tech
Arrow Glass Industries
01.2021 - Current
Maintained quality assurance and customer satisfaction objectives.
Maintained compliance with regulatory standards and safety requirements.
Organized work to meet demanding production goals.
Completed job reports and logs immediately following service calls.
Pre measuring of all glass showers for future installations.
Assist installer during installations when needed.
Post walks assuring installations meet customers satisfaction.
Expeditor
Flooring Services Of Texas
07.2019 - 01.2021
Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in flooring meetings.
Created and implemented tracking systems to monitor progress and meet deadlines.
Forecasted production schedules and adjusted plans to accommodate changes in demand.
Collaborated with cross-functional teams to align production plans with customer requirements.
Operations Assistant
Rasa Floors
06.2011 - 07.2019
Managed day-to-day department operations with effective workflow coordination.
Solved problems timely and effectively, ensuring customer satisfaction.
Assisted operations manager with planning of routine operations and special projects.
Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Provided administrative support with accurate document preparation and data entry.
Collaborated with other departments to foster smooth operation of daily processes.
Contributed to development of operational procedures to improve efficiency and accuracy.
Assisted with facility scheduling and customer service.
Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
Analyzed and reported on operational data to identify trends and issues.
Promptly addressed customer inquiries and complaints to foster swift resolution.
Processed customer orders and invoices to support timely fulfillment and delivery.
Developed strategies to streamline operational processes and reduce costs.
Completed daily logs for management review.
Trained and supervised employees on office policies and procedures.
Ordered and distributed office supplies while adhering to fixed office budget.
Estimator/Project Coordin./Shower Configurator /Customer Service Representative at Arrow Glass IndustriesEstimator/Project Coordin./Shower Configurator /Customer Service Representative at Arrow Glass Industries