Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fernando Garza

Robstown,TX

Summary

Hardworking individual available Number hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves Number to Number customers daily. Successful Job Title with Number years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Courtesy Clerk, Fry Cook

McDonald's
01.2023 - Current
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
  • Washed, cut, and prepared foods designated for cooking.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cooked Number made-to-order meals every day.

Car Detailer

Vip Car Wash & Auto Detailing
05.2022 - 11.2022
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Shined vehicle windows and windshields to remove water spots.
  • Provided exceptional customer service and addressed customer inquiries.
  • Applied protective agents, including sealants, to protect surfaces.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Wiped down and polished interior and exterior surfaces.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Polished windows and mirrors of vehicles and equipment.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.

Education

Basics -

Calallen High School
Corpus Christi, TX
05.2023

Skills

  • Light Housekeeping
  • Efficient and Courtesy
  • Special Requests
  • Understanding Customer Needs
  • Hospitality and Accommodation
  • Customer Loyalty
  • Spanish Speaking
  • Calm and Professional Under Pressure
  • Floor Cleaning
  • Debris Collection
  • Policy and Procedure Adherence
  • Interpretation and Translation Services

Languages

Spanish
Native or Bilingual

Timeline

Courtesy Clerk, Fry Cook

McDonald's
01.2023 - Current

Car Detailer

Vip Car Wash & Auto Detailing
05.2022 - 11.2022

Basics -

Calallen High School
Fernando Garza