Fernando Guerrero
San Jacinto,CA
Summary
Proven leader and skilled communicator, adept in enhancing customer satisfaction and retention, showcased while working at Corona Nissan. Excelled in safety and sanitation practices, ensuring client well-being. Achieved commendable client feedback through exceptional service and advanced communication, contributing to significant performance improvements. Demonstrates a strong commitment to customer safety and service excellence.
Overview
3
3
years of professional experience
Work History
Barber
Sun City Barbershop
09.2022 - Current
- Consulted with clients to assess personal style preferences and unique needs.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Resolved guest complaints about service or style.
Service Advisor
Corona Nissan
02.2021 - 09.2022
- Described product highlights and benefits to help guide purchasing decisions.
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
Education
No Degree - Economics, Computer Software
Riverside City College
Riverside, CAHigh School Diploma -
Nuview Bridge Early College High School
Nuevo 07.2009
Skills
- Outstanding client retention
- Strong leader
- Customer safety
- Sanitation Practices
- Advanced communication skills
- Customer service excellence
Languages
Spanish
Native or Bilingual
Timeline
Barber
Sun City Barbershop
09.2022 - Current
Service Advisor
Corona Nissan
02.2021 - 09.2022
No Degree - Economics, Computer Software
Riverside City College
High School Diploma -
Nuview Bridge Early College High School
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