Fernando Guevara
Sturtevant,WI
Summary
Seasoned HVAC professional with a proven track record of enhancing customer satisfaction and achieving financial growth at Lakeside Mechanical LLC. Excelled in project management and negotiation, leading to significant business referrals and repeat clients. Skilled in relationship building and small business operations, demonstrating exceptional verbal communication. Along with focusing on the customers needs and listening to their concerns.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner/HVAC Operator
Lakeside Mechanical LLC
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
HVAC-R Service Technician
Grubbs Mechanical LLC
01.2020 - 06.2021
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
HVAC-R Service Technician/Installer
Kern Heating and Cooling
06.2017 - 07.2019
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Repaired and replaced motors, bearings and belts.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Filled out detailed work orders for each job completed.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Installed complete systems at new residential and business construction sites.
HVAC Helper/Installer
English Air Inc
03.2013 - 11.2013
- Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all tasks performed.
- Participated in ongoing training programs to stay current on industry trends, best practices, and new technology advancements in the HVAC field.
- Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
- Maximized job site efficiency with proper preparation of materials needed for each assignment according to specifications provided by senior technicians or project managers.
Education
HVAC
Westside Technical College/ ACCA
Lake Mary, FLSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Bidding processes
- Sales leadership
- Negotiation
Certification
- Bosch IDS training
- Comed high efficiency training
Timeline
Owner/HVAC Operator
Lakeside Mechanical LLC
02.2022 - Current
HVAC-R Service Technician
Grubbs Mechanical LLC
01.2020 - 06.2021
HVAC-R Service Technician/Installer
Kern Heating and Cooling
06.2017 - 07.2019
HVAC Helper/Installer
English Air Inc
03.2013 - 11.2013
- Bosch IDS training
- Comed high efficiency training
HVAC
Westside Technical College/ ACCA
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