FERNANDO HERNANDEZ

•Assist customers in locating and selecting products

•Stock shelves and ensure products are displayed neatly and accurately

•Collaborate with team members to meet store goals and enhance customer satisfaction

• Organized backroom storage spaces according to established procedures and rotated stock as needed
• Worked on planograms routinely and ensured shelves were cleaned
• Followed proper food handling procedures when stocking refrigerated or frozen items
• Trained new employees on store policies and procedures related to their job responsibilities
• Received deliveries from vendors and verified that products received were accurate according to purchase orders
• Stocked shelves with merchandise while adhering to company standards for product placement and facing of goods

• Demonstrated proficiency in operating POS systems to process purchases quickly and accurately
• Escalated complex customer issues to manager for quick remediation
• Provided excellent customer service and support to customers in a fast-paced retail environment
• Maintained knowledge of current sales, promotions, and policies regarding payment, returns, and exchanges

• Committed to delivering excellent customer service while working in a fast-paced environment
• Worked with coworkers to complete tasks
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
• Performed daily opening and closing procedures for restaurant operations