Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernando Hidalgo

New York,NY

Summary

Dynamic and dedicated Café Supervisor with 3 years of experience leading and supporting a team at The Castle Fun Center/Event Center/Jesters Restaurant & Pub. My role involved refining skills in team communication, customer service, time management, accountability, and leadership. I am seeking a team member position to leverage these transferable skills and contribute to a diverse, supportive work environment. My experience equips me to excel in any food establishment, and I am eager to continue my professional growth while pursuing my college journey. I am prepared to bring my adaptable nature, as well as my ability to work under pressure, to a new role where I can thrive in a fast-paced and collaborative setting.

Overview

4
4
years of professional experience

Work History

Cafe Supervisor

The Castle Fun Center
06.2021 - Current
  • Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
  • Resolved and investigated complaints regarding service and food quality to prevent loss of business.
  • Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
  • Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.

Education

High School Diploma -

Goshen High School
Goshen, NY
06-2024

Skills

  • Restaurant operations
  • Staff training and development
  • Sanitation
  • Health and safety regulations
  • Food and beverage service
  • Food safety compliance
  • Problem-solving
  • Waste reduction strategies
  • Point of sale systems
  • Customer engagement
  • Operational efficiency
  • Customer experience management

Languages

Spanish
Limited Working

Timeline

Cafe Supervisor

The Castle Fun Center
06.2021 - Current

High School Diploma -

Goshen High School
Fernando Hidalgo