Fernando Llamas
San Francisco,CA
Summary
Dedicated sales professional skilled in strong customer relationships, enhancing team collaboration, and effective problem solving. Experienced in addressing client needs while improving operational efficiency. Ready to contribute to increased sales and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Sales Associate
AT&T Mobility
Oakland, CA
02.2025 - Current
- Assisted customers in selecting products and services to meet their needs
- Processed transactions efficiently using point-of-sale systems
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Car Salesperson
Walnut Creek Jeep/Dodge
Walnut, CA
01.2023 - 01.2025
- Conducted thorough vehicle demonstrations, highlighting key features and benefits to potential buyers.
- Collaborated with finance team to streamline loan processing for customers, improving overall satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
Account Manager
Smart Clean Building Maintenance
Brentwood, CA
03.2021 - 01.2023
- Managed client relationships, ensuring satisfaction and retention through effective communication.
- Developed customized maintenance plans based on client needs and facility requirements.
- Coordinated service schedules to optimize resource allocation and enhance operational efficiency.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built relationships with customers and community to promote long term business growth.
- Presented professional image consistent with company's brand values.
Car Salesperson
Antioch Jeep/Dodge
Antioch, CA
07.2018 - 01.2021
- Established strong customer relationships to facilitate vehicle sales and enhance long term client satisfaction.
- Conducted thorough vehicle presentations to demonstrate features and benefits effectively to meet customer needs.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Quality Control Evening Supervisor
Smart Clean Building Maintenance
Brentwood, CA
01.2014 - 08.2015
- Supervised evening cleaning crew operations, ensuring adherence to quality standards and safety protocols.
- Ensured smooth operations during evening shifts by overseeing and supporting staff performance and addressing issues promptly.
- Adapted to various challenges during evening shifts, such as staffing shortages or equipment malfunctions, swiftly addressing issues and minimizing disruptions in service.
Sales Associate
Sephora
Pleasanton, CA
10.2013 - 01.2014
- Resolved customer inquiries and concerns to enhance satisfaction
- Maintained knowledge of current promotions and product features
- Collaborated with team members to achieve sales goals
- Organized merchandise displays to optimize customer engagement
Education
General Studies
Contra Costa College
San Pablo, CA2018
GED -
Liberty Adult Education
Brentwood, CA2013
Skills
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
Timeline
Sales Associate
AT&T Mobility
02.2025 - Current
Car Salesperson
Walnut Creek Jeep/Dodge
01.2023 - 01.2025
Account Manager
Smart Clean Building Maintenance
03.2021 - 01.2023
Car Salesperson
Antioch Jeep/Dodge
07.2018 - 01.2021
Quality Control Evening Supervisor
Smart Clean Building Maintenance
01.2014 - 08.2015
Sales Associate
Sephora
10.2013 - 01.2014
General Studies
Contra Costa College
GED -
Liberty Adult Education