Fernando Marrero
Miami,FL
Summary
I am eager to transition into the law enforcement field, bringing strong communication, conflict resolution, and leadership skills. I possess excellent analytical abilities and remain calm under pressure, which has helped me effectively navigate challenging situations. I am actively seeking opportunities to apply my strengths in a new and dynamic environment within law enforcement.
Overview
5
5
years of professional experience
Work History
Gym Attendant
The Edge Rock Gym
03.2025 - Current
- Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
- Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.
- Increased overall gym safety by conducting routine inspections of fitness equipment and promptly addressing any issues.
- Reduced wait times for popular equipment by efficiently managing gym floor traffic during peak hours.
- Enforced rules and held customers accountable for not following gym regulations.
- Provided exceptional customer service at the front desk, handling member check-ins, answering phone calls, and addressing questions or concerns about billing or membership status.
- Assisted members in achieving fitness goals through personalized guidance on equipment usage and exercise techniques.
Host
Sokai Sushi Bar
01.2025 - 03.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
The Fresh Market
04.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Sales Associate/Cashier
Follett Corporation
05.2023 - 04.2024
- Cashier
- Cleaning
- Shelf stocking
- Retail
- Customer service
Food runner
Chili's
08.2021 - 11.2021
- Food runner
- Night closer
- Kitchen cleaner
Crew Member
Wendy's
04.2020 - 02.2021
- Drive-thru worker
- Front worker
- Prepared food and drinks
- Restocked merchandise
- Relayed food and drink orders
- Took out trash and recycling
- Maintained a positive relationship with coworkers
- Provided friendly service
Education
Bachelor's degree - Criminal Justice
Miami Dade College
Miami, FL11-2025
Associate's degree - Building Science
Miami Dade College
Miami, FL09.2023
High school diploma -
Doral Academy High School
Miami, FL04.2021
Skills
- Hospitality
- Sales
- Customer service
- Fitness knowledge
- Safety awareness
- Report writing
- Conflict de-escalation
- Patience and empathy
- Human relations
- Physical fitness
- Mental resilience
- Surveillance
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Gym Attendant
The Edge Rock Gym
03.2025 - Current
Host
Sokai Sushi Bar
01.2025 - 03.2025
Cashier
The Fresh Market
04.2024 - 08.2024
Retail Sales Associate/Cashier
Follett Corporation
05.2023 - 04.2024
Food runner
Chili's
08.2021 - 11.2021
Crew Member
Wendy's
04.2020 - 02.2021
Associate's degree - Building Science
Miami Dade College
High school diploma -
Doral Academy High School
Bachelor's degree - Criminal Justice
Miami Dade College
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