Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernando Marte D

Orange

Summary

Dynamic and results-oriented professional with a proven track record at Macy’s, adept in customer service and stock replenishment. Excelled in maintaining high standards of workplace cleanliness and merchandise display, significantly enhancing operational efficiency. Demonstrated exceptional ability to manage high-volume tasks with precision, leveraging strong organizational and problem-solving skills to exceed employer expectations.

Overview

7
7
years of professional experience

Work History

Stock Room Associate

Macys Department Store
09.2024 - Current
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.


KIMBERLY DAVIS - 214-563-8104

Customer Care Representative

Macy’s
04.2022 - 03.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Navigated multiple computer systems and applications to find information.



WARRREN SADLER- 201-220-3517

Construction Worker

Better Building
02.2018 - 01.2020
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.

Education

High School Diploma -

Rosa L. Parks School of Fine Arts
Paterson, NJ
06-2020

Skills

  • Stock replenishment
  • Heavy lifting
  • Workplace cleanliness
  • Merchandise display
  • Loading and unloading
  • Stock rotation
  • Barcode scanning
  • Customer service
  • Stockroom arrangements
  • Merchandising assistance
  • Sales floor replenishment

Languages

Spanish
Native or Bilingual

Timeline

Stock Room Associate

Macys Department Store
09.2024 - Current

Customer Care Representative

Macy’s
04.2022 - 03.2024

Construction Worker

Better Building
02.2018 - 01.2020

High School Diploma -

Rosa L. Parks School of Fine Arts
Fernando Marte D