Fernando Poclaba
Oakland,CA
Summary
Basic English
SPANISH First Language
Overview
3
3
years of professional experience
Work History
Restaurant Busser
Wilde on the porch
Miami, FL
2024.05 - 2024.05
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Washed dishes and disposed of trash in designated receptacles.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Swept, mopped and removed debris from dining room floors.
- Transported filled bus tubs to kitchen dishwashing area.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Wiped down and cleaned chairs, booths and highchairs.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Organized bus cart and returned to side station after each use.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
Barback
Matilda's Tacos
Miami, FL
2023.02 - 2023.10
- Studied bartenders to learn recipes for different mixed cocktails.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Replenished bar glasses, garnishes and condiments.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Sliced and pitted fruit used to garnish drinks.
- Took food and drinks to bar and table customers.
Cleaning Manager
Venga Empanadas
San Francisco, CA
2023.06 - 2023.09
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Recruited and trained new employees to meet job requirements.
Food Server
Meet Dalia Mediterranean Resto
Miami, FL
2022.01 - 2023.07
- Retrieved prepared orders from kitchen areas and promptly delivered to guests.
- Provided exceptional service to high volume of daily customers.
- Brewed coffee and distributed to guests.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
Kitchen Prep Cook
Matilda's Kitchen
Miami, FL
2021.03 - 2021.12
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Helped train and develop new talent.
- Sliced meats to prepare for cooking and assembly of menu items.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
Education
GED -
Miami Ad School
Miami, FL2023-12
Skills
- Server Support
- Floor cleaning
- Table coordination
- Utensil and glassware polishing
- Quality Assurance
- Dishwashing
Timeline
Restaurant Busser
Wilde on the porch
2024.05 - 2024.05
Cleaning Manager
Venga Empanadas
2023.06 - 2023.09
Barback
Matilda's Tacos
2023.02 - 2023.10
Food Server
Meet Dalia Mediterranean Resto
2022.01 - 2023.07
Kitchen Prep Cook
Matilda's Kitchen
2021.03 - 2021.12
GED -
Miami Ad School