Fernando Reyes
Fort Pierce,Florida
Summary
EPA-certified HVAC technician with foundational knowledge in heating, ventilation, and air conditioning systems. Basic hands-on experience in system installation, maintenance, and ductwork. Experienced in customer service, I am able to effectively communicate with clients, assess their needs, and ensure satisfaction with every job. Dedicated to delivering quality service, and eager to apply my skills in an entry-level role as a maintenance technician or installer. Seeking an opportunity to start my career, gain real-world experience, and grow within the industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Wawa
Fort Pierce, USA
12.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Maintained a high level of product knowledge, providing accurate information to customers
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Shift Leader
Tropical Smoothie Cafe
Fort Pierce, USA
05.2023 - 12.2023
- Trained new employees and delegated daily tasks and responsibilities
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols
- Collaborated with management to establish goals and objectives for the shift team
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
Cook
Popeye's
Fort Pierce, USA
11.2022 - 06.2023
- Always maintained clean and organized work areas to bring safety and quality to food preparation process
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
Training program - HVAC
HVAC certification center
Port Saint Lucie, FL02.2025
High School Diploma -
Lincoln Park Academy
Fort Pierce, FL05.2024
Skills
- Pipe cutting
- Ductwork fabrication
- Attention to Detail and Organization
- Customer Service and Client Communication
- Use of HVAC tools and equipment
- Adaptability and willingness to learn
- Safety Procedures and Compliance
- MS office proficiency
Certification
- EPA Universal Certification, 03/01/25, Present
- Driver's License
Languages
Spanish, Expert
Languages
Spanish
Professional
References
References available upon request.
Timeline
Customer Service Associate
Wawa
12.2023 - Current
Shift Leader
Tropical Smoothie Cafe
05.2023 - 12.2023
Cook
Popeye's
11.2022 - 06.2023
Training program - HVAC
HVAC certification center
High School Diploma -
Lincoln Park Academy
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