Fernando Romero
Modesto,CA
Summary
Dynamic and goal-oriented professional with exceptional customer service skills, honed at Megacable. Proven ability to resolve inquiries and enhance customer experiences while maintaining reliability and punctuality. Experienced in multi-tasking and problem-solving, ensuring efficient operations as a Sales Associate and Shuttle Van Driver. Committed to delivering excellence in every role.
Overview
9
9
years of professional experience
Work History
Sales Associate
Megacable
02.2022 - 10.2025
- Maintained knowledge of current promotions and sales to provide informed customer service.
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Resolved customer inquiries and complaints promptly, contributing to positive store reputation.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Shuttle Van Driver
Servicio Publico De Transporte
01.2017 - 01.2022
- Transported passengers efficiently between designated locations, ensuring timely arrivals.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Assisted passengers with special needs, providing excellent customer service throughout journeys.
- Managed daily schedules and routes to optimize travel times and fuel efficiency.
Education
Associate of Arts -
Universidad Tecnologica De Puebla
Puebla, Puebla02-2023
High School Diploma -
Instituto Latinoamericano
Puebla, Puebla06-1993
Skills
- Teamwork and collaboration
- Problem-solving skills
- Goal oriented
- Multi-tasking strenght
- Reliable and punctual
- Exceptional customer service
Timeline
Sales Associate
Megacable
02.2022 - 10.2025
Shuttle Van Driver
Servicio Publico De Transporte
01.2017 - 01.2022
Associate of Arts -
Universidad Tecnologica De Puebla
High School Diploma -
Instituto Latinoamericano