Summary
Overview
Work History
Education
Languages
Timeline
Generic

Fernando Silva

Framingham,MA

Summary

Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using spreadsheets and data analysis tools. Smart and committed to furnishing detailed reports.

Overview

14
14
years of professional experience

Work History

Amazon Flex Partner

Amazon Flex
02.2024 - Current

As a self-employed partner of Amazon, time management and organization were the key abilities used to accomplish great results.

Some of the activities developed were:

  • Planning of routes and time management to complete on-time deliveries;
  • Reported issues and discrepancies encountered to warehouse management with clear communication;
  • Attention to details and rules to obtain best performance indicators.

Customer Service Representative

Citizens Bank
04.2024 - 06.2024

This position allowed me to develop and utilize my attention to detail, dedication to high-quality service, and multitasking skills in a fast-paced environment. My main duties included:

- Processing customer transactions accurately, including deposits, withdrawals, transfers, and payments, while following stringent security and compliance guidelines;

- Providing excellent customer service, addressing inquiries, and effectively promoting bank products and services;

- Ensuring operational efficiency and meeting performance targets in a dynamic work environment.


Auditor - Industries Processes

Brazilian Chemical Regulatory Board
08.2016 - 12.2023

In my role as a government auditor for the chemical regulatory body, I expanded my knowledge of industry processes and applied up-to-date legislation to its processes. I interacted daily with industry operators, engineers, company directors, and investors, and participated in meetings with distinguished chemistry professionals and academics. My responsibilities required excellent organizational and planning capabilities, effective communication skills, a dedication to ongoing learning, and proficient problem-solving techniques.

Key tasks developed included:

- Performing inspections to verify compliance with technical regulations and legal standards;

- Improving audition procedures by applying advanced data analysis techniques;

- Drafting comprehensive inspection reports;

- Developing inspection agendas in collaboration with team members;

- Engaging in ongoing professional development through courses and workshops;

- Handling the collection and negotiation of government fees.

Process Engineer Trainee

Andritz
01.2015 - 12.2015

At Andritz, a leading provider of industrial equipment, plants, and technologies worldwide, I was part of the Automation division where I supported engineers in the US, Brazil, and India with simulation projects for the Mining and Pulp/Paper industries. My role demanded strong multitasking abilities, a proactive approach, and the capacity to work independently. Organizational skills and meticulous attention to detail were essential to my success in this position.

Key responsibilities included:

- Managing and refining the system for engineering documentation reception;

- Developing quality documents to standardize processes and facilitate knowledge sharing;

- Conducting and organizing training sessions;

- Developing simulation projects for major players in the Brazilian Mining and Pulp/Paper industries

- Oversee process conditions, equipment performance, and DCS (Distributed Control System) control systems;

- Providing project support to engineers in different countries.

Research Intern

University Of Birmingham / Imerys
01.2014 - 07.2014

As a research student at the University of Birmingham, I worked on a project with Imerys S.A. to optimize the comminution process of a vertically stirred mill for Calcium Carbonate.

My main tasks involved:

- Reviewing existing literature to gather supporting information for the research project;

- Developing a broad experimental plan to test various hypotheses;

- Conducting tests with strict adherence to process controls and clean room environments to meet stringent industry standards and ensure optimal conditions for sensitive processes and products;

- Collecting and processing data with precision to validate research findings;

- Presenting results and conclusions to the university committee and project supervisors.

Project Advisor

Mult Jr Consultoria E Projetos
09.2012 - 08.2013

As a Project Advisor, I focused on planning, result evaluation, and fostering teamwork to drive project success. Key activities included:

- Designing and managing project indicators to assure the quality and efficiency of company initiatives;

- Coordinating team efforts to ensure project alignment and timely delivery;

- Conducting progress reviews and implementing necessary corrective actions;

- Exploring and establishing external partnerships for the development of social projects;

- Creating and maintaining technical documents and manuals for project support.

Student Research Assistant

Center For The Development Of Nuclear Technology
08.2011 - 08.2013

As part of the Nuclear Energy Department, I provided support to researchers and PhD students in their corrosion and materials projects. My main activities were:

- Conducting literature reviews and assisting in the planning phase of research projects;

- Preparing experimental setups and managing lab preparations;

- Manage hazardous raw materials and products with the necessary care and safety precautions;

- Followed standard operating procedures (SOPs) for handling, processing, and storing materials, including the use of personal protective equipment (PPE) and compliance with safety and clean room regulation;

- Supporting the development and execution of experiments for research projects;

- Performing data analysis with various tools to deliver precise results;

- Maintaining adherence to safety protocols to ensure effective lab practices;

- Presenting research results at academic conferences.

Chemistry Technician / Research Assistant

UFMG (Minas Gerais Federal University)
03.2010 - 07.2011

As a Chemistry Technician and Junior Research Assistant, I was involved in developing fuel cell technology for renewable energy projects. My daily tasks included:

- Manufacturing of chemical materials with different batches routes;

- Adhering to safety protocols to ensure a secure and efficient lab environment;

- Preparing the laboratory for experiments with a focus on best practices and efficiency;

- Optimizing chemical synthesis processes to follow safe and effective methodologies;

- Conducting experiments, analyzing results, and maintaining rigorous quality control for project success;

- Instructed and supervised staff on clean room protocols and best practices to maintain high standards of cleanliness and operational efficiency;

- Presenting research findings and papers at conferences and academic events.

Education

Bachelor of Science - Accounting

Estácio De Sá University
Belo Horizonte, Brazil
06.2025

Bachelor of Science - Chemical Engineering

Universidade Federal De Minas Gerais
Belo Horizonte, Brazil
12.2015

Bachelor of Science - Chemical Engineering

University of Birmingham
Birmingham, United Kingdom
08.2014

Technical Degree - Chemistry

Universidade Federal De Minas Gerais
Belo Horizonte, Brazil
12.2009

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Full Professional
French
Professional Working

Timeline

Customer Service Representative

Citizens Bank
04.2024 - 06.2024

Amazon Flex Partner

Amazon Flex
02.2024 - Current

Auditor - Industries Processes

Brazilian Chemical Regulatory Board
08.2016 - 12.2023

Process Engineer Trainee

Andritz
01.2015 - 12.2015

Research Intern

University Of Birmingham / Imerys
01.2014 - 07.2014

Project Advisor

Mult Jr Consultoria E Projetos
09.2012 - 08.2013

Student Research Assistant

Center For The Development Of Nuclear Technology
08.2011 - 08.2013

Chemistry Technician / Research Assistant

UFMG (Minas Gerais Federal University)
03.2010 - 07.2011

Bachelor of Science - Accounting

Estácio De Sá University

Bachelor of Science - Chemical Engineering

Universidade Federal De Minas Gerais

Bachelor of Science - Chemical Engineering

University of Birmingham

Technical Degree - Chemistry

Universidade Federal De Minas Gerais
Fernando Silva