Dynamic Assistant Manager at Dunkin Donuts & Baskin Robbins with expertise in payroll administration and a proven track record in employee training. Successfully analyzed sales data to drive strategic improvements, while fostering strong customer relationships and enhancing team collaboration. Committed to optimizing performance and achieving business objectives through effective task delegation and mentorship. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Attentive professional, experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards, and communicating with tact and diplomacy.