Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernando Trevino Jr

San Antonio,TX

Summary

Dynamic Assistant Manager at Dunkin Donuts & Baskin Robbins with expertise in payroll administration and a proven track record in employee training. Successfully analyzed sales data to drive strategic improvements, while fostering strong customer relationships and enhancing team collaboration. Committed to optimizing performance and achieving business objectives through effective task delegation and mentorship. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Attentive professional, experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards, and communicating with tact and diplomacy.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Dunkin Donuts & Baskin Robbins
San Antonio, TX
08.2021 - Current
  • Monitored employee attendance, timekeeping, and payroll records for accuracy.
  • Executed daily opening, closing, and shift change functions to uphold operational standards.
  • Planned and delivered training sessions to enhance employee effectiveness and address weaknesses.
  • Analyzed sales data to identify trends and inform strategic adjustments.
  • Engaged with customers to gather insights into their needs and preferences.
  • Collaborated with management to develop strategic plans for achieving business objectives.
  • Assigned tasks and evaluated performance of project personnel for optimal efficiency.
  • Provided guidance and mentorship to junior staff on daily responsibilities and projects.

Education

High School Diploma -

Northwest Vista College
San Antonio, TX

Skills

  • Payroll administration
  • Employee training
  • Data analysis
  • Customer service
  • Team collaboration
  • Task delegation
  • Microsoft office expertise
  • Positive attitude
  • Sales reporting
  • Multitasking
  • Relationship building

Languages

English
Professional
Spanish
Professional

Timeline

Assistant Manager

Dunkin Donuts & Baskin Robbins
08.2021 - Current

High School Diploma -

Northwest Vista College
Fernando Trevino Jr