FERNANDO URRIOLA
Mount Vernon,USA
Summary
Dynamic professional with a diverse background in delivery, logistics, and hospitality. Demonstrates strong customer service skills, ensuring high satisfaction through efficient routing and timely deliveries. Recognized for maintaining cleanliness and a welcoming environment, contributing to positive guest experiences across various roles.
Overview
12
12
years of professional experience
Work History
Delivery Driver
AMAZON
09.2024 - 04.2026
- Delivered packages using personal vehicle through Amazon Flex, ensuring timely delivery and accurate routing to maintain high customer satisfaction.
Private chauffer
Private Family Client
Scarsdale, New York
11.2024 - 01.2026
- Provided private chauffer services for an upscale family, ensuring safe, punctual, and discreet transportation to various destinations. Maintained a high level of professionalism, confidentiality, and customer service while planning efficient routes, managing vehicle cleanliness and maintenance, and assisting passengers with luggage and personal needs as required.
Housemen
SPRINHILL SUITES BY MARRIOT
Tarrytown, New York
09.2024 - 12.2024
- Supported hotel housekeeping operations by maintaining cleanliness of public areas, delivering linens and supplies, and assisting housekeeping staff to ensure a clean and welcoming environment for guests.
Construction Assistant
MATESOR GLOBAL IMPROVEMENTS
06.2023 - 09.2024
- Managed materials, prepared site, and conducted cleanup to support construction team in project completion.
Housemen and Event Organization
ROYAL REGENCY HOTEL
07.2023 - 07.2024
- Maintained cleanliness and organization of hotel public areas. Also responsible for party/event room cleanup, resetting spaces for future use, and managing inventory of furniture and beverages to ensure accurate tracking, proper storage and readiness for guest events.
Warehouse and Delivery Driver
LIBERTY BEER DEPOT
Yonkers, New York
07.2023 - 07.2024
- Worked in warehouse and delivery operations for beverage distribution, handling loading and unloading of beer products, organizing inventory, and preparing orders for delivery. Safely operated delivery vehicle, to transport products to customers and retail locations, ensuring accurate order fulfilment, timely deliveries, and proper handling of goods while maintaining compliance with safety and transportation regulations.
Waiter
Agua fresca taqueria
Out of country (Colombia)
07.2018 - 02.2023
- Provided attentive table service in fast paced restaurant environment, taking food and beverage orders accurately, serving meals promptly, and ensuring guest satisfaction. Maintained knowledge of menu items, handled customer requests and special accommodations, processed payments, and worked closely with kitchen and bar staff to ensure smooth service and a positive dining experience.
Security
Brakefast club
out of country (Colombia)
02.2014 - 04.2018
- Provided security services for a bar and restaurant, ensuring the safety of guests, staff and property. Monitored entry points, checked identification for age compliance, managed crowd control, and respond to incidents in a calm and professional manner. Assisted in maintaining a safe and welcoming environment by de-escalating conflicts and enforcing establishment policies.
Education
High School Diploma -
San Luis High School
07-2021
Skills
- Safe routing & routing planning
- Route optimization
- Time management & punctuality
- Organization and inventory control
- Customer service and guest relations
- Staff and customer communication
- Safety procedure compliance
- Team work & collaboration
- Fast-paced problem solving
- Physical fitness
Languages
Spanish
Professional
Timeline
Private chauffer
Private Family Client
11.2024 - 01.2026
Delivery Driver
AMAZON
09.2024 - 04.2026
Housemen
SPRINHILL SUITES BY MARRIOT
09.2024 - 12.2024
Housemen and Event Organization
ROYAL REGENCY HOTEL
07.2023 - 07.2024
Warehouse and Delivery Driver
LIBERTY BEER DEPOT
07.2023 - 07.2024
Construction Assistant
MATESOR GLOBAL IMPROVEMENTS
06.2023 - 09.2024
Waiter
Agua fresca taqueria
07.2018 - 02.2023
Security
Brakefast club
02.2014 - 04.2018
High School Diploma -
San Luis High School