Fernando Odilon Aguilar
Atlanta,GA
Summary
As a self-employed Massage Therapist, I cultivated client satisfaction and rapport through exceptional service. My professional demeanor and ability to remain calm under pressure are hallmarks of my career.
Experienced with maintaining aircraft cabin cleanliness and safety. Utilizes teamwork and customer service skills to enhance passenger experience.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
14
14
years of professional experience
Work History
Cabin Service Agent
Delta
2022.03 - Current
- Demonstrated professionalism when interacting with diverse groups of passengers from various cultural backgrounds.
- Maintained cleanliness standards in aircraft cabins, lavatories, and galleys for the comfort of passengers and crew.
- Facilitated smooth communication between airline staff members and ground crews for seamless coordination of tasks during tight turnarounds.
- Enhanced passenger experience by providing exceptional customer service during boarding and deplaning processes.
- Increased on-time departure rates by efficiently cleaning and restocking aircraft cabins between flights.
Massage Therapist
By Myself
2011.04 - 2022.03
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Education
GED -
Mexico
Mexico2008-07
Skills
- Initiative and Self-motivation
- Professional appearance
- Teamwork
- Teamwork and cooperation
- Customer service
- Problem-solving
- Multitasking proficiency
- Calm under pressure
- Reliability and punctuality
Timeline
Cabin Service Agent
Delta
2022.03 - Current
Massage Therapist
By Myself
2011.04 - 2022.03
GED -
Mexico