Summary
Overview
Work History
Education
Skills
Timeline
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Miriam Reid

McDonough,USA

Summary

As an experienced retailer, I would like to utilize my interpersonal and communication skills in selling, marketing, and merchandising the products for the company in which I would be working and thus increasing the overall turn over of the organization. With the help of my enthusiastic, down to earth nature, I would be involved in providing customers in need with the best customer service in a prompt and quick way as and when needed.

Overview

13
13
years of professional experience

Work History

Cabin Service Agent

Delta Airlines
Atlanta, GA
08.2024 - Current
  • Responsible for making sure aircrafts are cleaned efficiently and promptly
  • Provide assistance to passengers when asked questions
  • Conduct security checks on international flights

Assistant Conductor

NJ TRANSIT
New York, NY
02.2021 - 08.2023
  • Assist the Conductor in the safe movement of trains by adhering to applicable operating rules/practices.
  • May be required to perform the following: control a train's movement while in reverse, manually switch out cars, mechanically inspect rolling stock and rail, assist in checking the train's air brakes, conduct pre-trip inspections, ensure the train remains on schedule, be alert to wayside signals, communicate via hand signals, and ensure the overall safety of crew and passengers.
  • Ensure all revenue documents (cash, tickets, passes) are collected and verified
  • Must be able to function independently, utilizing clear and effective verbal communication skills, to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service.
  • Responsible for working in either a passenger or non-passenger operation (including yard duty and work trains)
  • Must maintain an understanding of Operating Rules and Practices, including Physical Characteristics, Safety, Air Brake, Electrical Instructions, Equipment Trouble-Shooting, and Emergency Procedures.
  • Must physically move between and around train cars while the train is in motion.
  • Assist passengers to board and detrain, as well as give instructions on travel and connections to and from their destination.
  • Must maintain a well-groomed appearance.
  • Must comply with NJ TRANSIT's Uniform & Grooming Standards when engaged in performing passenger service.
  • Must be willing and able to work in all types of weather conditions, including extreme heat, cold, snow, and rain.

Wegmans
Woodbridge, NJ
01.2015 - 01.2021
  • Involved with making sure the store is safe and that clean standards are being upheld
  • Help with customer service making sure customers are pleased with the service they receive
  • Able to work with floor machines as well as any handy work that is needed which, is not, limited to some minor HVAC work

Unison Janitorial and Maintenance
Hopelawn, NJ
01.2012 - 01.2015
  • Applied Technical and Administrative skills to manage multi-skilled crafts including metal/wood fabrications and hard surface repair
  • Understand and apply knowledge of safety regulations
  • Assisted supervisor in planning the maintenance of buildings and grounds

Education

Certified - Pastry Arts

The Art Institute of New York
New York
01.2000

High school diploma - baking

Middlesex County Technical & Vocational School
Woodbridge
01.1997

Skills

  • Security Procedures
  • Initiative and Self-Motivation
  • Strong Work Ethic
  • Special Needs Support
  • Cultural Sensitivity
  • Cleaning and sanitizing

Timeline

Cabin Service Agent

Delta Airlines
08.2024 - Current

Assistant Conductor

NJ TRANSIT
02.2021 - 08.2023

Wegmans
01.2015 - 01.2021

Unison Janitorial and Maintenance
01.2012 - 01.2015

Certified - Pastry Arts

The Art Institute of New York

High school diploma - baking

Middlesex County Technical & Vocational School

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Miriam Reid