Ferrace Khaled
Automotive Technician
Columbus,OH
Summary
Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes and tires, suspension systems and maintanince for diverse makes and models. Frequently commended for work quality and speed.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
2
2
Languages
4
4
Certificates
Work History
Automotive Service Technician
John's Tire & Brake Service
Columbus, OH
05.2021 - Current
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Established clear repair plans with line-item details of expected labor and parts costs.
- Operated specialized equipment such as [Type] and [Type] to test electronics and computer control systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
Manager
Tire Zone
Columbus, OH
06.2016 - 06.2021
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Accomplished multiple tasks within established timeframes.
Leader Consulting
3M CONSULTING LLC
Columbus, OH
09.2015 - 05.2016
- Web design and graphic design marketing, D2D and B2B sales.
- Renewable Energy.
- Communication skills.
- The ten second law to approach a customer.
- Hitting weekly standard goals.
- Set goals for patient care and developed strategic plans to achieve short and long-range objectives.
Head of Marketing
Websites Supporting Center
Columbus, OH
12.2015 - 05.2016
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
Translator and Interpreter
Self Employed Services
Columbus, OH
06.2011 - Current
- Arabic-English Translation and Interpretation.
- Replicated flow, style and overall meaning of original texts.
- Provided verbal summaries of non-English documents for immediate use.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Skills
Automotive maintenance
Installations and repairs
Calibrating systems
Brake systems understanding
Replacing parts
Managing parts
Ticket writing
Electrical failure expertise
Fluid checks
Customer Relations
Diagnostic skills
Ordering supplies
Timeline
Timken Tech Certifications
03-2022
Schrader TPMS Certificate
03-2022
Snap-on Meter Certification
03-2022
Associate of Science - Maintenance And Light Repair (MLR)
Columbus State Community College
01.2022 - Current
Google Ads Display Certification
07-2021
Automotive Service Technician
John's Tire & Brake Service
05.2021 - Current
Manager
Tire Zone
06.2016 - 06.2021
Head of Marketing
Websites Supporting Center
12.2015 - 05.2016
Leader Consulting
3M CONSULTING LLC
09.2015 - 05.2016
Translator and Interpreter
Self Employed Services
06.2011 - Current
Bachelor of Arts - English Literature
Damascus University
01.2011 - 01.2014
Education
Bachelor of Arts - English Literature
Damascus University
Damascus, Syria 01.2011 - 01.2014
Associate of Science - Maintenance And Light Repair (MLR)
Columbus State Community College
Columbus, OH 01.2022 - Current
Certification
Google Ads Display Certification