Ferrari Dickens
Oakland,CA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Delivery Driver/ LSR lead dispatch
Medspeed Transport
01.2020 - Current
- Checking Exceptions on drivers, Review Vehicle Log, Look over there delivery, Transport a wide range of medical supplies, specimens, and materials, A LSR Leader dispatch
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Supported sales team members to drive growth and development.
- Led on- and off-site customer support teams across multiple time zones.
- Updated databases with new and modified customer data.
Amazon Delivery Driver
TBS
06.2015 - 07.2020
- Delivery packages to customers
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Recycling
Civicorps Recycles
03.2013 - 03.2015
- Sorting recyclables off conveyer belt, Helping out on routes being a passenger, Cleaning the break room, Operate forklift
- Oversaw utilization and maintenance of recycling vehicles, consistently achieving budget and performance goals.
- Researched and implemented procedures for identifying new collection sites and services to meet operational targets.
- Oversaw campaigns to promote recycling and waste reduction programs in communities and private environments.
- Conducted site surveys and waste audits to determine trash, organics and recycling service levels and identify strategies to improve diversion.
- Developed community and corporate recycling plans and goals to minimize waste and conform to resource constraints.
Landscaping Crew Leader
Corpsmember
03.2011 - 03.2013
- Sorting recyclables off conveyer belt, Helping out on routes being a passenger, Cleaning the break room, Operate forklift
- Oversaw utilization and maintenance of recycling vehicles, consistently achieving budget and performance goals.
- Researched and implemented procedures for identifying new collection sites and services to meet operational targets.
- Oversaw campaigns to promote recycling and waste reduction programs in communities and private environments.
- Conducted site surveys and waste audits to determine trash, organics and recycling service levels and identify strategies to improve diversion.
- Developed community and corporate recycling plans and goals to minimize waste and conform to resource constraints.
Assembly Line Worker Warehouse
Rayburn's Quality Food
10.2008 - 02.2009
- Completed component assembly with minimal supervision to meet deadlines.
- Assembled components by examining connections for correct fit, fastening parts and subassemblies.
- Used established assembly instructions to complete jobs.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Assembled component parts of items and completed hand-finishing of final products.
- Recognized defective material and reported issues to management.
- Built and packaged products to comply with multiple work orders and deadlines.
- Completed accurate assembly work by positioning and aligning components.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
Cashier
DD's Discount
04.2008 - 09.2008
- Maintained daily accuracy of cash register, Provided excellent customer service, Maintained high standards of cleanliness of the store, Developed daily cash flow report
Education
High school diploma -
Civicorps Learning Academy
High school or equivalent - General Education classes
Merritt College
Oakland, CA09.2015
Skills
- Dispatch Communication
- Package Scanning
- Vehicle Maintenance
- Goods Transport
- Quality Assurance
- Equipment Monitoring
- Database Management
- Certified Forklift operator
- Delivery Driver Experience
- Driving
- Landscape Maintenance
- Order Picking
- Warehouse Experience
- Load & Unload
Certification
CDL, Commercial Driver's License, Class C, 07/2024, CA
Additional Information
- Trained in proper usage of power tools: chain saws, pole saws, and weed eaters
- Team player with leadership skills
Timeline
Delivery Driver/ LSR lead dispatch
Medspeed Transport
01.2020 - Current
Amazon Delivery Driver
TBS
06.2015 - 07.2020
Recycling
Civicorps Recycles
03.2013 - 03.2015
Landscaping Crew Leader
Corpsmember
03.2011 - 03.2013
Assembly Line Worker Warehouse
Rayburn's Quality Food
10.2008 - 02.2009
Cashier
DD's Discount
04.2008 - 09.2008
High school diploma -
Civicorps Learning Academy
High school or equivalent - General Education classes
Merritt College
CDL, Commercial Driver's License, Class C, 07/2024, CA
Similar Profiles
Vanessa BainVanessa Bain
Logistical Services Represenative at MedSpeedLogistical Services Represenative at MedSpeed
Eric HernandezEric Hernandez
Lead Logistics Service Representative at MedspeedLead Logistics Service Representative at Medspeed
Colleen O'BrienColleen O'Brien
Route Driver at MedSpeedRoute Driver at MedSpeed
MISHA LEEMISHA LEE
Event Volunteer at UC Tech ConferenceEvent Volunteer at UC Tech Conference
Nakilah JohnsonNakilah Johnson
Front Desk Receptionist at Silk Training FacilityFront Desk Receptionist at Silk Training Facility