FERRELL L. STRANGE JR.
Schertz,TX
Summary
Results-driven professional with extensive experience at ChiMedical Management Group, specializing in performance analytics and cross-functional collaboration. Proficient in KPI tracking and reporting, leading to significant operational enhancements and improved compliance. Committed to process optimization in high-pressure environments, consistently delivering measurable outcomes.
Overview
7
7
years of professional experience
Work History
Physical Trainer / Operations Lead
ChiMedical Management Group
Phenix City, AL
05.2023 - 06.2025
- Managed ongoing performance reviews and operational updates, translating program data into actionable improvement strategies
- Advised leadership and stakeholders on optimization opportunities based on compliance, utilization, and performance metrics
- Collaborated cross-functionally with compliance, operations, and leadership teams to resolve issues and improve outcomes
- Implemented standardized reporting and documentation processes to improve performance tracking and audit readiness
- Educated staff and stakeholders on performance expectations, regulatory requirements, and operational best practices
- Maintained accountability across multiple concurrent programs while meeting strict deadlines in a fast-paced environment
Recreation Lead (MWR)
United States Army
Fort Moore, GA
08.2022 - 05.2023
- Delivered routine performance updates, operational briefings, and utilization metrics to senior leadership
- Managed vendor and contractor relationships, ensuring performance standards and contractual compliance
- Conducted inspections, audits, and corrective action plans to improve operational efficiency and service quality
- Supervised, trained, and evaluated staff in customer service, performance standards, and accountability
- Coordinated cross-functionally with logistics, safety, and administrative teams to support daily operations
Training Room Administrator
United States Army
Fort Moore, GA
06.2018 - 04.2021
- Oversaw administrative and operational performance metrics for training programs supporting hundreds of personnel
- Developed and enforced reporting standards aligned with Army medical and regulatory requirements
- Served as liaison between leadership, contractors, and operational teams to resolve performance and compliance issues
- Tracked inventory, documentation accuracy, and readiness metrics to support leadership decision-making
Education
Master of Science - Organizational Leadership
Columbus State University
Columbus, GA05-2025
Bachelor of Science - Business Administration
Purdue University Global
Lafayette, IN01.2023
Associate of Applied Science - Small Group Management
Purdue University Global
Lafayette, IN01.2020
Skills
- Client and account management
- Performance analytics
- KPI tracking and reporting
- Digital marketing fundamentals
- Google Analytics expertise
- SEO best practices
- Website optimization strategies
- Paid search techniques
- Executive presentation skills
- Virtual collaboration
- Cross-functional teamwork
- Process improvement
- Documentation standards adherence
- Remote work proficiency
- Time management
Timeline
Physical Trainer / Operations Lead
ChiMedical Management Group
05.2023 - 06.2025
Recreation Lead (MWR)
United States Army
08.2022 - 05.2023
Training Room Administrator
United States Army
06.2018 - 04.2021
Master of Science - Organizational Leadership
Columbus State University
Bachelor of Science - Business Administration
Purdue University Global
Associate of Applied Science - Small Group Management
Purdue University Global